AutoNation Ford Fort Worth - Service Center

Jose is my advisor and I brought our car in twice to be repaired and each time he fails us. I asked to have the sunroof looked at and he forgot to tell them and then made up some excuse that it would cost repaired and each time he fails us. I asked to have the sunroof looked at and he forgot to tell them and then made up some excuse that it would cost me about $1500 just to have it looked at not knowing what was wrong. More

Professional and friendly customer service approach. Fast and to the point without any delay or extended wait. Overall very good customer service and exactly what you expect. and to the point without any delay or extended wait. Overall very good customer service and exactly what you expect. More

Had oil change and vehicle inspection done. Everything went well with no problems. Plan to have my next vehicle service there soon also. went well with no problems. Plan to have my next vehicle service there soon also. More

Friendly, on time, After my oil change they clean my car inside and out it looks brand new. inside and out it looks brand new. More

Always there to help out to get the car fixed. Always up front in presenting how much it will cost to fix the car - what is number 1 too fix and what can be done later. front in presenting how much it will cost to fix the car - what is number 1 too fix and what can be done later. More

I had an appointment for 9AM for a oil change. I didn’t leave until 2 PM. Never got an explanation for why it took 5 hours to change my oil. leave until 2 PM. Never got an explanation for why it took 5 hours to change my oil. More

Great service. My car was in for a bit, but Jose kept me informed with what was going on and did a great job. This is my third car at this dealer, I have complete confidence in the service and in Jose. informed with what was going on and did a great job. This is my third car at this dealer, I have complete confidence in the service and in Jose. More

Darla was very informative and helpful when I schedule my oil change and state inspection. Great customer service oil change and state inspection. Great customer service More

Jeff provided wonderful, fast service. He had all my paperwork ready to go when I arrived. I was notified promptly when the work was complete. paperwork ready to go when I arrived. I was notified promptly when the work was complete. More

They charged us for wiper fluid but they did not fill it up it was half way filled up???? Paperwork not finished when we were told car was ready to pick up! up it was half way filled up???? Paperwork not finished when we were told car was ready to pick up! More