AutoNation Ford Fort Worth - Service Center

The dealership was able to shuttle me home as I lived within a 12 mile distance. Saved me time and money. The service technician was prompt, reliable, and stood in contact with me. I am very pleased with within a 12 mile distance. Saved me time and money. The service technician was prompt, reliable, and stood in contact with me. I am very pleased with Susan’s service. She is a great asset to your company!! More

Change cabin and air filter oil 21/2hrs long did not even top off fluids top off fluids More

Able to get me in quickly, diagnose the problem, and order the part. Unfortunately, there was a 2 week back order, but they got it in 10 days. order the part. Unfortunately, there was a 2 week back order, but they got it in 10 days. More

Quality work, professional service advisors, and nice comfortable waiting room. Work is done on time comfortable waiting room. Work is done on time More

Not thrilled with customer service. Never introduced herself or gave me her card. After reading my invoice, she didn’t listen to what I actually said, even when I told her again on the phone, which lead herself or gave me her card. After reading my invoice, she didn’t listen to what I actually said, even when I told her again on the phone, which lead to keeping my car another day. I usually drive all the way to Arlington but I knew my car had to stay. The best thing at this shop is the shuttle driver. He remembered me from a year ago and always provides good conversation and a safe ride back. More

They got me right in and seem to have done a good job with but the grease on my carpet is unacceptable. with but the grease on my carpet is unacceptable. More

I went for my oil change, and the work was done as I ask. It would be nice to have an express lane. It would be nice to have an express lane. More

Susan is great. She is very knowledgeable and helpful! Always takes care of everything I need!! Always takes care of everything I need!! More

Excellent service, very friendly staff, fantastic communication from my service advisor:I will not use any other service department. communication from my service advisor:I will not use any other service department. More

Efficient well managed Very good service writersCar is Efficient well managed Very good service writers Car is always returned to me very clean Efficient well managed Very good service writers Car is always returned to me very clean More