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AutoNation Ford Fort Worth - Service Center

Fort Worth, TX

4.5
494 Reviews

494 Reviews of AutoNation Ford Fort Worth - Service Center

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November 26, 2021

AutoNation Ford is the best. I always bring my car there for service. Jeff Sanderson took care of me. Service, as always, is excellent. I highly recommend them. More

by Yvon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Sanderson
Dec 02, 2021 -

AutoNation Ford Fort Worth responded

Hi Yvon, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you ever need help, just give us a call. Happy motoring!

November 26, 2021

I showed up fifteen minutes early. My truck was in the bay being serviced within ten minutes. Completed about forty five minutes total. More

by wabrown14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sydney Thorp
Dec 02, 2021 -

AutoNation Ford Fort Worth responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

November 25, 2021

Needed a quick battery change on my transit. They were prompt, awesome, and affordable. Will be returning for future needs More

by D.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff, Sydney Thorp
Dec 02, 2021 -

AutoNation Ford Fort Worth responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

November 24, 2021

Auto Nation Ft. worth’s Service Department is always timely, professional ans proficient. I have no complaints although a free car wash with service would be appreciated. More

by Ford Guy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sydney Thorp
Dec 02, 2021 -

AutoNation Ford Fort Worth responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

November 23, 2021

The dealership was able to shuttle me home as I lived within a 12 mile distance. Saved me time and money. The service technician was prompt, reliable, and stood in contact with me. I am very pleased with More

by sandy_gallegos99
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan, also friendly shuttle driver very nice man , Sydney Thorp
Nov 26, 2021 -

AutoNation Ford Fort Worth responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Fort Worth! If you have any further questions, please give us a call. We're always happy to help! Take care!

November 23, 2021

They were very pleasant and easy to deal with. Jeff worked hard to get me out of there as soon as possible. More

by dfraz36
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff
Nov 26, 2021 -

AutoNation Ford Fort Worth responded

Hi, thank you for your kind review; we are happy to pass along your comments to Jeff here at AutoNation Ford Fort Worth! If you have any further questions, please give us a call. We're always happy to help! Take care!

November 23, 2021

Great customer service!! Susan always make sure her customers are happy and everything is done to the customers satisfaction. Would recommend. More

by twilabryan155
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan Lee
Nov 26, 2021 -

AutoNation Ford Fort Worth responded

Hi, thank you for your kind review; we are happy to pass along your comments to Susan here at AutoNation Ford Fort Worth! If you have any further questions, please give us a call. We're always happy to help! Take care!

November 22, 2021

Able to get me in quickly, diagnose the problem, and order the part. Unfortunately, there was a 2 week back order, but they got it in 10 days. More

by nstortroen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan in Service
Nov 26, 2021 -

AutoNation Ford Fort Worth responded

Hi, we appreciate you taking the time to leave us a response. Feel free to stop by if you ever need any more help.

November 22, 2021

Change cabin and air filter oil 21/2hrs long did not even top off fluids More

by Bigkingwilliamc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Sydney Thorp
Nov 26, 2021 -

AutoNation Ford Fort Worth responded

Hi, thank you for bringing this matter to our attention. Please call our General Manager at (817) 200-4212 for ways we can work towards resolving these issues. We look forward to hearing from you soon. Take care!

November 18, 2021

Quality work, professional service advisors, and nice comfortable waiting room. Work is done on time More

by garykiesel56
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Hunter
Nov 18, 2021 -

garykiesel56 responded

Very well run efficient service department

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