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AutoNation Ford Fort Worth - Service Center

Fort Worth, TX

4.5
498 Reviews

498 Reviews of AutoNation Ford Fort Worth - Service Center

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December 13, 2021

Susan is always perfessional and willing to answer any concerns I might have. Also all of the staff I have dealt with during the checking out process has been perfessional and very pleasant to deal with. More

by Ladye812
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan
Dec 14, 2021 -

AutoNation Ford Fort Worth responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you need more help, our team is available to talk -- safe travels!

December 13, 2021

Jose ordered a replacement mirror for our Ford Tarus and the service department installed it while I waited in the customer waiting lounge. They did a good job of replacing a broken mirror. A little pricy More

by kbearden5429
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Ramos
Dec 15, 2021 -

AutoNation Ford Fort Worth responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Fort Worth. We are always more than happy to assist you if anything else comes up. Take care!

December 11, 2021

The dealership did a great job, but I was disappointed that the radio tect. did not have the part for the navigation system. More

by dap6979
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sydney Thorp
Dec 13, 2021 -

AutoNation Ford Fort Worth responded

Hi, we appreciate you taking the time to leave us a response. Don't hesitate to call us if you ever need anything. Be safe on the road!

December 09, 2021

It’s a dealer. Expect high prices long wait. Still acepto al about them doing a good job. More

by whataguy07
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sydney Thorp
Dec 13, 2021 -

AutoNation Ford Fort Worth responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

December 06, 2021

Everything was done well and in a timely manner. The car was inspected and I was impressed by the notation of the thickness of the brake pads both front and rear. It was a thorough job. More

by jisnodgrass
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephan Hunter
Dec 09, 2021 -

AutoNation Ford Fort Worth responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 06, 2021

The service was promt and pleasant. Was on my way in no time. I will be back. More

by Piscatelliglenn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Sanderson
Dec 09, 2021 -

AutoNation Ford Fort Worth responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

December 06, 2021

I requested a same day oil change and tire rotation and they gave me a service appointment immediately. Entire team was easy to deal with and very friendly attitude towards customers. More

by Dave Byington
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sydney Thorp
Dec 09, 2021 -

AutoNation Ford Fort Worth responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

December 04, 2021

Great car buying experience and wonderful service experience. I I I I I i I i More

by Txgal49
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sydney Thorp
Dec 07, 2021 -

AutoNation Ford Fort Worth responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value. We hope you'll consider us again in the future!

December 03, 2021

I just needed the oil changed and that is what they did. Also washed my truck and polished my tires. More

by steve.aldridge
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sydney Thorp
Dec 07, 2021 -

AutoNation Ford Fort Worth responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

Dec 07, 2021 -

steve.aldridge responded

I really cannot express how good of a job the guy did of washing my truck. That means a lot. Yall washed it the first time I came in and I figured it was the last time too. Kudo's for washing it again. I hope you continue to do so.

December 03, 2021

Keep Susan! She’s my favorite! She’s always attentive and makes sure all my needs are taken care of! More

by Steve
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan Lee, Sydney Thorp
Dec 07, 2021 -

AutoNation Ford Fort Worth responded

Hi Steve, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Fort Worth. Thank you, and have a fantastic day!

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