Back

AutoNation Ford Fort Worth - Service Center

Fort Worth, TX

4.5
494 Reviews

494 Reviews of AutoNation Ford Fort Worth - Service Center

Sort by
December 30, 2021

received quality and efficient service in an emergency situation on Christmas Eve. Jeff got my truck in as fast as possible. The repair was quite expensive, but Jeff made sure that the repair was submi More

by palermob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff-Service
December 28, 2021

Susan Lee is the best person to deal with. She is pleasant and very knowledgeable on your need on your vehicle. More

by browntj2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan lee
December 28, 2021

I like their online appointment schedule- and that they actually use it. And I appreciate that they don’t try to force un-needed services on you. And I love that they wash my vehicle each time. Thanks More

by Svick1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sydney Thorp
December 23, 2021

My regular service advisor was out and Jeff took very good care of me. I waited in the lobby with good internet and hot coffee while my truck had the oil changed and a state inspection. I was able to g More

by marc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff, Sydney Thorp
December 19, 2021

Good Service at reasonable prices. People were friendly and informative. Good was returned clean and undamaged and no controls had been changed or needed resetting. More

by Curtis Basham
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darla
December 15, 2021

Easy to get appointment. Friendly staff. My service provider answered my questions and explained things well. More

by ammwtx1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff
Dec 17, 2021 -

AutoNation Ford Fort Worth responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

December 13, 2021

Susan is always perfessional and willing to answer any concerns I might have. Also all of the staff I have dealt with during the checking out process has been perfessional and very pleasant to deal with. More

by Ladye812
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan
Dec 14, 2021 -

AutoNation Ford Fort Worth responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you need more help, our team is available to talk -- safe travels!

December 13, 2021

Jose ordered a replacement mirror for our Ford Tarus and the service department installed it while I waited in the customer waiting lounge. They did a good job of replacing a broken mirror. A little pricy More

by kbearden5429
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Ramos
Dec 15, 2021 -

AutoNation Ford Fort Worth responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Fort Worth. We are always more than happy to assist you if anything else comes up. Take care!

December 11, 2021

The dealership did a great job, but I was disappointed that the radio tect. did not have the part for the navigation system. More

by dap6979
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sydney Thorp
Dec 13, 2021 -

AutoNation Ford Fort Worth responded

Hi, we appreciate you taking the time to leave us a response. Don't hesitate to call us if you ever need anything. Be safe on the road!

December 09, 2021

It’s a dealer. Expect high prices long wait. Still acepto al about them doing a good job. More

by whataguy07
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sydney Thorp
Dec 13, 2021 -

AutoNation Ford Fort Worth responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

...
39
...