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AutoNation Ford Fort Worth - Service Center

Fort Worth, TX

4.5
494 Reviews

494 Reviews of AutoNation Ford Fort Worth - Service Center

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March 12, 2022

The service department is top notch. They are always friendly, timely and explain everything. My only issue is the huge mark-up in what everything costs. More

by HMD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose and Susan
Mar 13, 2022 -

AutoNation Ford Fort Worth responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

March 12, 2022

I just wanna say that AUTONATION FORD was absolutely helpful. i brought my truck for a service, and not only they were friendly and attentive to my problem but schedule an appointment right then and the More

by erickcastaneda001
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff
Mar 14, 2022 -

AutoNation Ford Fort Worth responded

Hi, we are pleased to hear you had such a positive experience with us, We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

March 12, 2022

Darla in service does a great job attending to all the details and concerns as it.relates to service of my truck. More

by jshorts1
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darla
Mar 14, 2022 -

AutoNation Ford Fort Worth responded

Hello, it means so much to us that you chose our dealership! Don't hesitate to call us if you ever need anything. Be safe on the road!

March 11, 2022

Darla has been my service rep the last 2 visits. She communicates and keeps me informed through the whole process. More

by Ibo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darla
March 10, 2022

I have used them twice & first time was fine. Second time not so good. Not enough employees to to get work done. No need making appointments, you still wait same as just driving in. More

by yharpole
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Stephan Hunter
Mar 11, 2022 -

AutoNation Ford Fort Worth responded

Hi, we strive for 100% satisfaction, and we regret to find out that this was not the case. Please reach out to us at (817) 200-4212 so we may assist you in moving forward towards a resolution.

March 10, 2022

The employees here at this location are always friendly. Been here twice now and will continue to use this location. More

by buzzie1967
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allen H.
Mar 11, 2022 -

AutoNation Ford Fort Worth responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 09, 2022

Treated me with respect and answered all my questions. I recomend Auto Nation Ford to all my friends and family. More

by JR_Coahuila
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan
Mar 11, 2022 -

AutoNation Ford Fort Worth responded

Hello, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Ford Fort Worth and we hope to be of service again in the future.

March 08, 2022

Susan that helped me went way over and above to help me best experience I’ve ever had a dealership More

by Blueribbonpools
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan Lee
Mar 10, 2022 -

AutoNation Ford Fort Worth responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

March 07, 2022

Making my service appointment was very easy. Darla reached out and was very thorough on the services needed. She kept me up to date on the progress and my service was complete as scheduled. More

by Randal Rowe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darla Marshall
Mar 10, 2022 -

AutoNation Ford Fort Worth responded

Hello Randal, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

March 06, 2022

I needed an oil change and tire rotation on my 2021 Ranger. Jeff, the service rep was professional and friendly. The work was done in a timely manner. The shuttle driver man was very friendly and exce More

by mtbritton03
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jeff, and the Shuttle Driver
Mar 09, 2022 -

AutoNation Ford Fort Worth responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Fort Worth. Don't hesitate to call us if you ever need anything. Be safe on the road!

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