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AutoNation Ford Fort Worth - Service Center

Fort Worth, TX

4.5
494 Reviews

494 Reviews of AutoNation Ford Fort Worth - Service Center

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March 21, 2022

My service advisor was very courteous, and he was able to take care of my needs right away. More

by shackelfordbruce148
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry
Report | Print
Mar 25, 2022 -

AutoNation Ford Fort Worth responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

March 20, 2022

Jeff did a good job Took his time and listen and explain everything about my recall More

by EJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff
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Mar 23, 2022 -

AutoNation Ford Fort Worth responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

March 19, 2022

Got in on time; job completed; out quicker than I thought would be possible. Jeff was very helpful. More

by heytubeguy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Sanderson
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Mar 23, 2022 -

AutoNation Ford Fort Worth responded

Hello, it means so much to us that you chose our dealership! Drive safe, and we'll see you on the road.

March 19, 2022

Road trip gone sideways. They took me in and had me back on the road within the same day! Communication was solid throughout the process. I am lucky to have had an issue with More

by Kentucky Traveler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Asst Service Manager
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Mar 23, 2022 -

AutoNation Ford Fort Worth responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you ever need help, just give us a call. Happy motoring!

March 18, 2022

Great service! They explained the process to clear and they don't take extra time working on it. More

by Maddy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don't remember her name
Report | Print
Mar 23, 2022 -

AutoNation Ford Fort Worth responded

Hi Maddy, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

March 17, 2022

I keep going back after having good service on 3 cars bought from them in the last several years More

by Louise Hanson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve
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March 16, 2022

Friendly, polite and respectful would describe my interaction with the people in the service department.. Recall work was complete within the estimated time frame. Two other problems were found; a cr More

by cbretth
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darla Marshal, Mike Parker
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March 16, 2022

Dealership is clean and provides courtesy shuttle service. Service writer was not able give good estimate of when work would be done. More

by terrykwidner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Ramos
Report | Print
Mar 19, 2022 -

AutoNation Ford Fort Worth responded

Hi, we appreciate you taking the time to leave us a response! Don't hesitate to call us if you ever need anything. Be safe on the road!

March 16, 2022

Darla was top notch. She was on top of my problem from the very beginning and kept me updated as the service progressed. More

by waylin613
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darla Marshall
Report | Print
Mar 19, 2022 -

AutoNation Ford Fort Worth responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

March 15, 2022

Great customer service friendly employees. Got me in and out quickly. I would recommend every vehicle owner use them for all your service needs. More

by TruckUSA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Sanderson
Report | Print
Mar 19, 2022 -

AutoNation Ford Fort Worth responded

Hi, thanks so much for the warm recommendation of the team here at AutoNation Ford Fort Worth. Don't hesitate to call us if you ever need anything. Be safe on the road!

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