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AutoNation Ford Fort Worth - Service Center

Fort Worth, TX

4.5
494 Reviews

494 Reviews of AutoNation Ford Fort Worth - Service Center

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April 08, 2022

Jeff, my service rep went over and above to make sure everything was taken care of . He even had my Explorer washed and vacuumed!! Thanks, it made my day!! More

by hrndfrog
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff
Apr 11, 2022 -

AutoNation Ford Fort Worth responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Fort Worth! Don't hesitate to call us if you ever need anything. Be safe on the road!

April 08, 2022

This was my first time going to a dealership to have my car worked on. I only needed an inspection and my brake light replaced because everywhere I went no one was able to fix my brake light. The service More

by Tiesharobertson88
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don't remember the name
Apr 11, 2022 -

AutoNation Ford Fort Worth responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

April 08, 2022

Service department is always knowledgeable about the service you may need. Also the service representatives are always very polite and courtesy. They also get your car back to you in a timely manner More

by rhawpe1953
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Suzan Lee
Apr 11, 2022 -

AutoNation Ford Fort Worth responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

April 07, 2022

The experience was very wonderful and pleasant. We were weighing all options so we were there for awhile but it didn't feel like it because of the nice family atmosphere. You could tell they put th More

by Cassy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Garcia Velez and Gary Anderson
Apr 11, 2022 -

AutoNation Ford Fort Worth responded

Hi, it is great to read such wonderful comments about your experience with us! We always strive to provide personable and excellent customer service. Thank you for the review!

April 06, 2022

They're great and very amazing to their customers! Love Susan Lee...very personable and awesome person!!! More

by starsgirl70
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan Lee
Apr 08, 2022 -

AutoNation Ford Fort Worth responded

Hi, we are pleased to hear you had such a positive experience with us! Feel free to stop by if you ever need any more help.

April 06, 2022

Nice and friendly staff. Susan Lee was very helpful. The man that clean car did a good job. Garry even helped my husband get in the car cause of his present hip problems. Tha More

by ddsoria.ds
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan Lee
Apr 09, 2022 -

AutoNation Ford Fort Worth responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Fort Worth. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 05, 2022

Very friendly staff and made us feel better when we brought our brand new bronco in with some weird problem and they did their due diligence. More

by Chyannepeterson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose
Apr 08, 2022 -

AutoNation Ford Fort Worth responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 05, 2022

I was Happy with the Rep at the repair department but not with the Time that I had to wait plus they didn’t wash the car and I said yes when they asked. More

by j-r@sbcglobal.net
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve
Apr 08, 2022 -

AutoNation Ford Fort Worth responded

Hi, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (817) 200-4212. We hope to hear from you.

April 04, 2022

My service was handled very well. Jeff was easy to work with and got me in early. More

by bill.barrow
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff
Apr 06, 2022 -

AutoNation Ford Fort Worth responded

Hi, we are very happy to have provided you with such a positive experience! If you need more help, our team is available to talk -- safe travels!

April 03, 2022

Excellence service and courteous friendly staff. Every aspect of the visit was top notch from the reception to the courtesy ride and the diagnosis and repair. More

by dale.daniel1955
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Parker
Apr 06, 2022 -

AutoNation Ford Fort Worth responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

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