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AutoNation Ford Fort Worth - Service Center

Fort Worth, TX

4.5
494 Reviews

494 Reviews of AutoNation Ford Fort Worth - Service Center

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October 13, 2023

Service Dept. fixed my long standing check engine light problem. Kept me informed. Yea!! i have struggled with this problem for months and finally found someone w More

by judgebcarr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ciera Hernandez
Oct 15, 2023 -

AutoNation Ford Fort Worth responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at AutoNation Ford Fort Worth. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 03, 2023

Oil change was done as requested. Asked for a quote on changing fuel filters and received an overly excessive quote of $500. I was also told they have never been changed which is in More

by red
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
n/a
Oct 05, 2023 -

AutoNation Ford Fort Worth responded

Hi Red, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (817) 200-4212 to discuss what we can do to help.

September 27, 2023

We received excellent service in the service department. The needed recall work was completed and the personnel brought our vehicle home! Now that’s service! The shuttle drivers were also excellent. More

by Lklowther
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shuttle drivers and Ed
Sep 28, 2023 -

AutoNation Ford Fort Worth responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

September 26, 2023

5 stars for service advisor and service department. Good job..very satisfied will use them again, More

by Rush E
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ciara and Luz
Sep 28, 2023 -

AutoNation Ford Fort Worth responded

Hello, we are pleased to hear you had such a positive experience with us, Don't hesitate to call us if you ever need anything. Be safe on the road!

September 20, 2023

The only negative was the 2 hour and 15 minute wait time. Service was good. More

by jamesmoddrell
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do not know name
Sep 24, 2023 -

AutoNation Ford Fort Worth responded

Hello, thank you for taking the time to leave us feedback. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 20, 2023

I like dealership, for they treat me every good and make me feel at ease while I'm there. More

by mayo2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward
Sep 24, 2023 -

AutoNation Ford Fort Worth responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 13, 2023

I had my brakes serviced a couple of months ago but recently my check brake fluid light came on. I brought my car back to Steve and he immediately took it into the shop. They found that one of the blee More

by Jflamholz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
Sep 17, 2023 -

AutoNation Ford Fort Worth responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 28, 2023

The service team was very helpful and they kept me informed. They took care of me and my truck. More

by fzy139
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
Sep 03, 2023 -

AutoNation Ford Fort Worth responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 26, 2023

My issue with the front wheel bearings was resolved in a timely manner. Appreciate the quick response. More

by cceplecha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darla
Sep 01, 2023 -

AutoNation Ford Fort Worth responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

August 20, 2023

Great service people were helpful and caring. Car is doing well so far. Grateful! Thankful! More

by gretagriffin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
Aug 25, 2023 -

AutoNation Ford Fort Worth responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

Aug 25, 2023 -

gretagriffin responded

Thank you