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AutoNation Ford Fort Worth - Service Center

Fort Worth, TX

4.5
498 Reviews

498 Reviews of AutoNation Ford Fort Worth - Service Center

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October 16, 2023

love the atmosphere! The people who are at this dealership takes ownership of your issue. Darla is amazing. She takes time to the research and keeps you up to date with More

by lisa_melton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darla, Mr. Chris
Oct 19, 2023 -

AutoNation Ford Fort Worth responded

Hi Lisa, thank you for sharing your positive experience! If you ever need help, just give us a call. Happy motoring!

October 15, 2023

I received very quick service at AutoNation Ford Fort Worth when I walked into the service department needing an unscheduled oil change and servicing due to a death in our family, necessitating an unexpe More

by bfs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darla
Oct 18, 2023 -

AutoNation Ford Fort Worth responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

October 15, 2023

Jose in Service was great! He kept me updated going through the process of my repairs More

by seh4401
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
Oct 18, 2023 -

AutoNation Ford Fort Worth responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

October 14, 2023

They aways provide an Honest Service to Their Customer's. ..Look Forward to Keep AutoNation Ford s -- My Primary Dealer... More

by suitejuls
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All Service Department
Oct 16, 2023 -

AutoNation Ford Fort Worth responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 13, 2023

Service Dept. fixed my long standing check engine light problem. Kept me informed. Yea!! i have struggled with this problem for months and finally found someone w More

by judgebcarr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ciera Hernandez
Oct 15, 2023 -

AutoNation Ford Fort Worth responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at AutoNation Ford Fort Worth. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 03, 2023

Oil change was done as requested. Asked for a quote on changing fuel filters and received an overly excessive quote of $500. I was also told they have never been changed which is in More

by red
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
n/a
Oct 05, 2023 -

AutoNation Ford Fort Worth responded

Hi Red, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (817) 200-4212 to discuss what we can do to help.

September 27, 2023

We received excellent service in the service department. The needed recall work was completed and the personnel brought our vehicle home! Now that’s service! The shuttle drivers were also excellent. More

by Lklowther
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shuttle drivers and Ed
Sep 28, 2023 -

AutoNation Ford Fort Worth responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

September 26, 2023

5 stars for service advisor and service department. Good job..very satisfied will use them again, More

by Rush E
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ciara and Luz
Sep 28, 2023 -

AutoNation Ford Fort Worth responded

Hello, we are pleased to hear you had such a positive experience with us, Don't hesitate to call us if you ever need anything. Be safe on the road!

September 20, 2023

The only negative was the 2 hour and 15 minute wait time. Service was good. More

by jamesmoddrell
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do not know name
Sep 24, 2023 -

AutoNation Ford Fort Worth responded

Hello, thank you for taking the time to leave us feedback. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 20, 2023

I like dealership, for they treat me every good and make me feel at ease while I'm there. More

by mayo2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward
Sep 24, 2023 -

AutoNation Ford Fort Worth responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!