AutoNation Ford Fort Worth - Service Center

Very good service on my 2017 Ford pickup. Had to take it back two times but they were able to fix problem. Problem was with EGR valve and this required two trips to properly diagnose what was Had to take it back two times but they were able to fix problem. Problem was with EGR valve and this required two trips to properly diagnose what was happening. EGR valve was replaced at no charge to me and was covered under Ford emissions warranty. I have no complaints with their service. More

They did a good job servicing my car. It drives great and they washed my car. Awesome! It drives great and they washed my car. Awesome! More

Service was great although it took longer than expected. One job had been overlooked and then parts for the job were hard to come by for an older model F150. Jose and team persisted and eventually got what One job had been overlooked and then parts for the job were hard to come by for an older model F150. Jose and team persisted and eventually got what was needed. More

Good service they were on time they answered all the questions I ask at the time questions I ask at the time More

Very nice experience. Took the amount of time that was given to me. My only complaint is that my tires were not checked. I had a low tire and the tire pressure light wa Took the amount of time that was given to me. My only complaint is that my tires were not checked. I had a low tire and the tire pressure light was still on when I drove away, Before I noticed it. More

Promptly greeted when I arrived in the service bay for my scheduled appointment. Consulted with my advisor and directed to the waiting area with large soft seating and decent coffee. She came to waiting area scheduled appointment. Consulted with my advisor and directed to the waiting area with large soft seating and decent coffee. She came to waiting area to inform me my vehicle was ready. More

The service department was quick and efficient in servicing my F250. They returned my truck to me same day. servicing my F250. They returned my truck to me same day. More

The work was done promptly, professionally, and delivered on time as promised. So far, the issue has been rectified. Shout out to Mr. Ramos for even asking if I needed a ride back home when I was dropping it on time as promised. So far, the issue has been rectified. Shout out to Mr. Ramos for even asking if I needed a ride back home when I was dropping it off. From my initial call to picking up the truck was seamless and flowed without a hitch from the initial call to checking out. Keep up the outstanding service! More

Must have changed managers as this was a great experience in comparison to others there. Refreshing!!! in comparison to others there. Refreshing!!! More

Went for an oil change. I was never called as to when the vehicle was ready. Got home, oil leaking on my drive way and oil burning smell from under hood. Took it back, again I was never called as to when the vehicle was ready. Got home, oil leaking on my drive way and oil burning smell from under hood. Took it back, again had to call to get an update after 6 hours. Turns out the technician did not fully seat the dip stick and oil was spewing all over the endive compartment. No apology, the attitude was “that happens sometimes” also, no call back when the truck was available for pick up. I would expect this from a ride side oil change place, but a dealership should have its act together better. More