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AutoNation Ford Fort Worth - Service Center

Fort Worth, TX

4.5
500 Reviews

500 Reviews of AutoNation Ford Fort Worth - Service Center

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May 25, 2022

I went in 05/24/2023at 4:00 pm out before 5:00 pm they were good fast service. I appreciate the service. I we be back. More

by Hiattphoto
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Ramos
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May 27, 2022 -

AutoNation Ford Fort Worth responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

May 24, 2022

Not the best customer service experience. I was told the service came with a 12 month Ford warranty, but no one could provide the warranty in writing. More

by Marfort
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Darla Marshall
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May 26, 2022 -

AutoNation Ford Fort Worth responded

Hello, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (817) 200-4212 to discuss what we can do to help.

May 24, 2022

Jeff my service advisor to a good job getting my truck in and serviced properly. More

by GMT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff
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May 25, 2022 -

AutoNation Ford Fort Worth responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

May 24, 2022

Great service & detail attention to the services that were requested. I waited for the cart and they kept me posted. More

by Richard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Male Sales Employee
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May 25, 2022 -

AutoNation Ford Fort Worth responded

Hi Richard, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

May 23, 2022

Great service! They took really good care of me and made sure I was comfortable More

by ajmck19
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Blonde lady
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May 25, 2022 -

AutoNation Ford Fort Worth responded

Hi, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help! Take care!

May 23, 2022

As always service was prompt, friendly and done in less time than quoted Truck was clean when returned. Great experience More

by l_huggins
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Was a man. Can’t remember name
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May 25, 2022 -

AutoNation Ford Fort Worth responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 23, 2022

Been going for 10+ years and always had a good experience no matter what my car was brought in for. More

by Soccer1212
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darla
Report | Print
May 25, 2022 -

AutoNation Ford Fort Worth responded

Hi, it is great to read such wonderful comments about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

May 19, 2022

I had to bring my car in for a recall, oil change and state inspection. Setting up the appointment was a breeze. The staff was friendly, the waiting room comfortable. I will definitely come here again More

by Pebbles
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven
Report | Print
May 20, 2022 -

AutoNation Ford Fort Worth responded

Hi, we are pleased to hear you had such a positive experience with us. If you need more help, our team is available to talk -- safe travels!

May 19, 2022

Darla took care of my service and concerns unlike past experience with service writers assigned to my vehicle. More

by rkraft53
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darla Marshall
Report | Print
May 20, 2022 -

AutoNation Ford Fort Worth responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 16, 2022

SERVICE MANAGER STEVE WAS VERY CPURTEOUS AND PROFESSIONAL. WORKED ME IN EVEN THOUGH I DIDN'T HAVE AN APPOINTMENT. More

by donquate
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Hunter
Report | Print
May 18, 2022 -

AutoNation Ford Fort Worth responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

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