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AutoNation Ford Fort Worth - Service Center

Fort Worth, TX

4.5
494 Reviews

494 Reviews of AutoNation Ford Fort Worth - Service Center

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May 26, 2022

Darla was very professional and was quite knowledgeable about the multi-point inspection results. She was friendly and helpful and actually listened to my comments and questions and responded accordingly. More

by dpilliod
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darla
May 28, 2022 -

AutoNation Ford Fort Worth responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Fort Worth. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

May 26, 2022

I would highly recommend this dealership for the service. I was always kept informed of status. Darla was fantastic to work with. Not once did she not return my calls. If I owned a ford & it needed service, More

by brian.barton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darla Marshall
May 28, 2022 -

AutoNation Ford Fort Worth responded

Hi Brian, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of AutoNation Ford Fort Worth and we hope to be of service again in the future.

May 26, 2022

Service was great but I do miss the "Works" package. I had a recall which was also completed quickly. More

by colby1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't know
May 28, 2022 -

AutoNation Ford Fort Worth responded

Hi, we are very happy to have provided you with such a positive experience! Thank you so much for being one of our valued guests and we look forward to your next visit!

May 25, 2022

Excellent and professional service. Completed on time and check out was easy and efficient. Will return. More

by don.davis2010
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Ramos
May 27, 2022 -

AutoNation Ford Fort Worth responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

May 25, 2022

I went in 05/24/2023at 4:00 pm out before 5:00 pm they were good fast service. I appreciate the service. I we be back. More

by Hiattphoto
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Ramos
May 27, 2022 -

AutoNation Ford Fort Worth responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

May 24, 2022

Not the best customer service experience. I was told the service came with a 12 month Ford warranty, but no one could provide the warranty in writing. More

by Marfort
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Darla Marshall
May 26, 2022 -

AutoNation Ford Fort Worth responded

Hello, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (817) 200-4212 to discuss what we can do to help.

May 24, 2022

Jeff my service advisor to a good job getting my truck in and serviced properly. More

by GMT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff
May 25, 2022 -

AutoNation Ford Fort Worth responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

May 24, 2022

Great service & detail attention to the services that were requested. I waited for the cart and they kept me posted. More

by Richard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Male Sales Employee
May 25, 2022 -

AutoNation Ford Fort Worth responded

Hi Richard, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

May 23, 2022

Great service! They took really good care of me and made sure I was comfortable More

by ajmck19
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Blonde lady
May 25, 2022 -

AutoNation Ford Fort Worth responded

Hi, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help! Take care!

May 23, 2022

As always service was prompt, friendly and done in less time than quoted Truck was clean when returned. Great experience More

by l_huggins
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Was a man. Can’t remember name
May 25, 2022 -

AutoNation Ford Fort Worth responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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