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AutoNation Ford Fort Worth - Service Center

Fort Worth, TX

4.5
494 Reviews

494 Reviews of AutoNation Ford Fort Worth - Service Center

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July 04, 2022

Wonderful job and very timely. Mr. Ramos did a great job. My vehickle was ready a lot sooner than I thought it was going to be. More

by CRL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr. Ramos
Jul 07, 2022 -

AutoNation Ford Fort Worth responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

July 03, 2022

Took my F150 to get recall issues fixed. The truck was inoperable two days post service. I left messages within multiple departments looking for help. I never received a return call. Gettin More

by ZL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Multiple
Jul 05, 2022 -

AutoNation Ford Fort Worth responded

Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

July 01, 2022

Clara was very efficient, - She checked on the length of time to repair recall service and to decide on purchasing a new battery. All staff were friendly and efficient. More

by jbarto444
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clara in Service.
Jul 04, 2022 -

AutoNation Ford Fort Worth responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

June 29, 2022

Friendly and knowledgeable staff. Keep me informed on the status of the repair. Even washed my car. More

by Gary Anderson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ciara Hernandez
Jul 02, 2022 -

AutoNation Ford Fort Worth responded

Hello Gary, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

June 27, 2022

Great dealership, have used maintenance and repair shop for years with excellent results and customer service More

by chuck
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff
Jun 29, 2022 -

AutoNation Ford Fort Worth responded

Hi Chuck, thank you so much for your positive comments about AutoNation Ford Fort Worth! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 24, 2022

Always a friendly greeting, don’t have to wait. Very knowledgeable about my Ford Escape an what it needs. More

by Rick jones
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose, did a great job taking care of service needed an time quoted was right on .
Jun 28, 2022 -

AutoNation Ford Fort Worth responded

Hi, it is great to read such wonderful comments about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

June 24, 2022

Very friendly staff. Quick and easy service. Thank you for making my visit so smooth. More

by Amber
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darla
Jun 28, 2022 -

AutoNation Ford Fort Worth responded

Hi, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help! Take care!

June 21, 2022

Great service and timely, however when I went to pay there were two items noted as possible issues but were never discussed with me prior to check out. More

by rbfwtx
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
N/A
Jun 22, 2022 -

AutoNation Ford Fort Worth responded

Hi, it is great to read such wonderful comments about your recent experience with us! If you ever need help, just give us a call. Happy motoring!

June 21, 2022

Mike Parker the Service Manager, made sure everything was done in regards to my Ford Bronco recalls..He made sure I had a ride to work and they brought my vehicle back Sparkling Clean. Thank you Autonation F More

by marla.mosby
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Parker and Gary
Jun 23, 2022 -

AutoNation Ford Fort Worth responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Fort Worth! Thanks again for the recommendation, and have an amazing day!

June 21, 2022

My Ford was towed to the Service Dept to have the battery and alternator status addressed. Darla quickly processed the work order and I was on my way in an hour and a half. More

by soliscarlos
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darla
Jun 22, 2022 -

AutoNation Ford Fort Worth responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

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