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AutoNation Ford Fort Worth - Service Center

Fort Worth, TX

4.5
494 Reviews

494 Reviews of AutoNation Ford Fort Worth - Service Center

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July 22, 2022

The entire Staff at the Ford Auto Nation on Bryan Irving always courteous, professional, quality work. More

by sarge.clark02@gmail.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff
Jul 26, 2022 -

AutoNation Ford Fort Worth responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

Jul 26, 2022 -

sarge.clark02@gmail.com responded

Given my high praise of Fords Great Quality Service I've always received , am i being considered as winer for the $100.00 gift gas card?

July 21, 2022

I had a great service experience and Steve took great care to meet my expectations. Oil changes at Auto Nation now cost less than the oil change places and I know I am getting great service materials More

by Ed.Estes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve
Jul 24, 2022 -

AutoNation Ford Fort Worth responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

July 19, 2022

Darla does excellent work. The only reason I come to Auto Nation is because of Darla.b More

by Alcronfw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darla
Jul 22, 2022 -

AutoNation Ford Fort Worth responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

July 17, 2022

Employees extremely nice but disappointed with outcome. Brought car in and after 5 weeks and $1,300 bill problem was not resolved and was told needed to spend an additional $2,000 to fix car. More

by Ingrid.krippel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jeff & Mike
Jul 20, 2022 -

AutoNation Ford Fort Worth responded

Hi, we are deeply disappointed by your experience at AutoNation Ford Fort Worth. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (817) 200-4212 -- we hope to hear from you soon.

July 16, 2022

Service was very friendly. The staff was efficient and courteous. I was informed of future service needs at checkout. More

by EW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Contact was Darla.
Jul 18, 2022 -

AutoNation Ford Fort Worth responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Fort Worth. Please don't hesitate to reach out if there's anything additional we can do for you.

July 15, 2022

Professional easy to work with efficient. If you have to wait on your car, the on-site waiting area is clean and well stocked with snacks and they keep you abreast of how the repair is going More

by KUnderwood
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin
Jul 19, 2022 -

AutoNation Ford Fort Worth responded

Hi, thank you for taking the time to share your feedback with us. If you need more help, our team is available to talk -- safe travels!

July 13, 2022

Excellent customer service and very professional. Ciera was able to reach out with questions, giving me the most comprehensive service at the best price! Most appreciative! More

by kcarb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ciera
Jul 16, 2022 -

AutoNation Ford Fort Worth responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

July 12, 2022

Service department is skilled and efficient and focused on customer service, I receive timely updates while vehicle is being serviced. More

by Earthfg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Sanderson
Jul 15, 2022 -

AutoNation Ford Fort Worth responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

July 11, 2022

Ciara was my advisor and she was terrific. She was helpful, easy to work with, made scheduling easy and the work was all done well nothing but good things to say and I’ll bring my car back to More

by Elliottpv
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ciara Hernandez
Jul 12, 2022 -

AutoNation Ford Fort Worth responded

Hi, we're happy you found Ciara to be so supportive during your experience here at AutoNation Ford Fort Worth. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 11, 2022

Staff was nice and fast. Sales person was nice also. Had a little issue and the manager called me right back. More

by Tweety23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff
Jul 12, 2022 -

AutoNation Ford Fort Worth responded

Hi, thank you for your kind review; we are happy to pass along your comments to the staff here at AutoNation Ford Fort Worth! Don't hesitate to call us if you ever need anything. Be safe on the road!

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