AutoNation Ford Fort Worth - Service Center

Had an appointment for an oil change and after waiting one hour and 40 minutes, I asked about the progress. My car had not even been pulled into a service stall and I was told it could be done and ready i one hour and 40 minutes, I asked about the progress. My car had not even been pulled into a service stall and I was told it could be done and ready in thirty minutes. I declined and the service person never apologized or made any comment. He just walked away. Never have I been treated in such a way! Very poor service and I will not return! More

No one is perfect, but they go the extra mile to get things right for you. things right for you. More

I had a great experience at Autonation in Fort Worth through the service department. Very friendly, dependable and was able to complete my recall within one day. Thank you. through the service department. Very friendly, dependable and was able to complete my recall within one day. Thank you. More

Auto Nation's Service Center on Bryant Irvin is always very friendly and professional. I have always walked away satisfied with the quality of service I receive from them! very friendly and professional. I have always walked away satisfied with the quality of service I receive from them! More

They did an awesome job, hassle free. My service man was right on it. Very professional. Thank you again. I will definitely bring my car back and ask for that same service man My service man was right on it. Very professional. Thank you again. I will definitely bring my car back and ask for that same service man More

I love everyone at the Bryant Irvin location. They are all so nice but I would not recommend for three reasons. #1: It took 90 minutes for my last appointment. I was first in line for an oil chan They are all so nice but I would not recommend for three reasons. #1: It took 90 minutes for my last appointment. I was first in line for an oil change and tire rotation. I expected 20-30 minutes max. #2: I am having AC issues which are covered under my extended warranty. I can't get an appointment because were 40 people ahead of me who were able to leave their car. Ford is unable to fulfill their commitment in a timely manner. #3: Ever since I purchased the vehicle, one of the tires has always leaked. It has never been fixed. When I ask about the tire after the service is complete I am told that they couldn't find anything. I suppose I'll just keep putting air in my tire every two weeks or so. Yes, I purchased the extended warranty. YES, I purchased tire and wheel coverage. NO, it doesn't seem to matter. More

I’ve been a customer to Autonation for a very long time, it’s always been a pleasant experience, all my vehicles have been purchased from Autonation Ford! They have never disappointed me, instead they have it’s always been a pleasant experience, all my vehicles have been purchased from Autonation Ford! They have never disappointed me, instead they have assisted me in every process, from buying a vehicle to services AutoNation is the best. More

Auto Nation Fort Worth has always been friendly and professional. I went in for an oil change and tire rotation and had to stay at the dealership and wait on my F150. I was told that I’d have to wait professional. I went in for an oil change and tire rotation and had to stay at the dealership and wait on my F150. I was told that I’d have to wait for about 2 hours. They were finish and had it back in the drive in a little over an hour. I’ve not run into one unfriendly employee. I plan on continuing using this dealership. More

Our issue took a while to get resolved due to the 4th of July weekend. Our Escape had engine issues and we left the car on June 30, knowing it would be July 5 before it would be looked at. It was not actu July weekend. Our Escape had engine issues and we left the car on June 30, knowing it would be July 5 before it would be looked at. It was not actually looked at until July 7 and we were advised it needed a new engine. We got the car back on July 21, 2 weeks later, which I thought was a bit lengthy. All seems well now. More

Jose gets my vehicles in and out as promised. Always washed too. I have excellent service everytime. Always washed too. I have excellent service everytime. More