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AutoNation Ford Fort Worth - Service Center

Fort Worth, TX

4.5
494 Reviews

494 Reviews of AutoNation Ford Fort Worth - Service Center

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September 07, 2022

Everything was great, from setting the recall appointments for three vehicles, the timeline for ordering and receiving parts and a much shorter repair time than indicated. Also had some filters c More

by david.lipe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Raphael(?), Shana Butcher
Sep 12, 2022 -

AutoNation Ford Fort Worth responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 07, 2022

Ciara kept me informed and updated while vehicle was in for repairs. Price was very fair and below the estimate. I will keep returning to Bryant Irvin. More

by gwware
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ciara
Sep 12, 2022 -

AutoNation Ford Fort Worth responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

September 06, 2022

Darla was great. Couldn’t ask for better assistance. She was patient, informative and kind. More

by niklaw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darla
Sep 11, 2022 -

AutoNation Ford Fort Worth responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

September 05, 2022

Service managers were great! Ciara and Jason really helped me with my car and now my car drives better than before. Very knowledgeable crew and will definitely go back if needed. More

by Bmunoz71
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ciara, Jason
Sep 11, 2022 -

AutoNation Ford Fort Worth responded

Hi, it is great to read such wonderful comments about your experience with us! We always strive to provide personable and excellent customer service. Thank you for the review!

September 05, 2022

The service manager Mike Parker was a great help! Had problem looked at and order part and got with my extended warranty policy. Got it approved. Order part and got it competed on 09/01/2022. Great j More

by Ghannumjr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Parker
Sep 11, 2022 -

AutoNation Ford Fort Worth responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

September 02, 2022

After numerous calls to get my tailgate latch fixed I finally booked online. Stephan Hunt service tech was very helpful. More

by Burl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephan Hunt tech & Gary Service mgr
Sep 08, 2022 -

AutoNation Ford Fort Worth responded

Hi Burl, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 02, 2022

The service advisors were very nice and helpful and the work was done well but, the wait to get it even looked at took almost 2 weeks and then another week to repair. More

by carrie.cheng
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ciara
Sep 08, 2022 -

AutoNation Ford Fort Worth responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

September 01, 2022

Very polite and professional as well as quick with service ! Recommend! Thanks guys at Autonation ! More

by Kolar Ryan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose, Luz
Sep 06, 2022 -

AutoNation Ford Fort Worth responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of AutoNation Ford Fort Worth and we hope to be of service again in the future.

August 31, 2022

Darla in service department was absolutely incredible! That was the best service I’ve had. Thank you for giving me an awesome experience! More

by Chloeefarley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darla
Sep 05, 2022 -

AutoNation Ford Fort Worth responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Feel free to stop by if you ever need any more help.

August 31, 2022

Was charged 2. 99 for a fill up of windshield washer concentrate, yet my wiper fluid tank took almost a gallon of Rain-X fluid from Autozone immediately after leavin More

by Whr2004
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
NA
Sep 05, 2022 -

AutoNation Ford Fort Worth responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

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