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AutoNation Ford Fort Worth - Service Center

Fort Worth, TX

4.5
494 Reviews

494 Reviews of AutoNation Ford Fort Worth - Service Center

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September 24, 2022

Help was prompt and got the key that I wanted. And they fixed the other key fob that didn't work. Thanks. More

by williamseddy95
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
friendly lady who helped me.
Sep 28, 2022 -

AutoNation Ford Fort Worth responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

September 20, 2022

Great service as always. My favorite service manager is Jose Ramos and I always search him out when arriving. More

by rosarylady
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Ramos
Sep 23, 2022 -

AutoNation Ford Fort Worth responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

September 18, 2022

Customer service is always Great 👍! Whenever I'm there I'm treated with respect and much more! More

by Frito
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Sanderson
Sep 21, 2022 -

AutoNation Ford Fort Worth responded

Hi Frito, thank you for your positive review. We're happy to have been of service to you. We are always more than happy to assist you if anything else comes up. Take care!

September 16, 2022

In for a recall on a bushing for 2017 Edge. Jeff my SA text’d me during repair, even took a picture of my car! In and out 30-40 min. More

by Bobbi Terry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff
Sep 20, 2022 -

AutoNation Ford Fort Worth responded

Hi Bobbi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

Sep 20, 2022 -

Bobbi Terry responded

Btw, I used to service my car at AutoNation Burleson. I didn't like couple of things they did and charged on replacement of an alternator and trade in price on previous car was low. However I rejected it and they came up to my price. I haven't had those particular situations come up at your shop but like the atmosphere and service advisors seem better!!

September 14, 2022

I made my appointment for an oil change and it was done as I requested. All fluids were checked and refilled as I had asked. My tires were also rotated. More

by lisahoote1
Recommend Dealer
Yes
Employees Worked With
Unknown
Sep 17, 2022 -

AutoNation Ford Fort Worth responded

Hello there! Thank you for taking the time to share your feedback with us. If you need more help, our team is available to talk -- safe travels!

September 13, 2022

The service was great and very thorough. The waiting area is very comfortable and you could work on your laptop, on the table, if so desired or take a nap in a huge comfortable puffy chair w More

by Richard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr. Ramos
Sep 17, 2022 -

AutoNation Ford Fort Worth responded

Hello Richard, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Fort Worth. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 13, 2022

I have taken my car here a few times and each time what I have taken it for everything was not done and there was repeat request for recall updates and each time when I picked my vehicle up no one was availa More

by veronica.moultry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jose
Sep 17, 2022 -

AutoNation Ford Fort Worth responded

Hello, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (817) 200-4212 to discuss what we can do to help.

September 12, 2022

Excellent Service , Darla Marshall great Job ! prompt attention , customer oriented , it was my first service time really impressed More

by pacoram2000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dara Marshall
Sep 16, 2022 -

AutoNation Ford Fort Worth responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

Sep 16, 2022 -

pacoram2000 responded

Keep doing great , thank you

September 10, 2022

Very customer oriented! You couldn’t get better anywhere else! Its like a fine tuned Machine. Mr. Parker the service manager took care of my issue and made sure I was comple More

by t.crisler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Ramos service advisor, Mr. Parker. The service Manager
Sep 14, 2022 -

AutoNation Ford Fort Worth responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Fort Worth. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 07, 2022

I love AutoNation on Bryant Irvin. I always bring my Mazda here for service. They are the best!! Darla Marshall is my service representative, she us awesome. I highly recommend them, w More

by Yvon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darla Marshall
Sep 12, 2022 -

AutoNation Ford Fort Worth responded

Hi, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Ford Fort Worth and we hope to be of service again in the future.

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