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AutoNation Ford Fort Worth - Service Center

Fort Worth, TX

4.5
494 Reviews

494 Reviews of AutoNation Ford Fort Worth - Service Center

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October 25, 2022

I have regular service done here and they are reasonably priced and prompt on finishing the work. Very little wait time. More

by mikeweiss65
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allen Huseljic, Lisa Parasrami
Nov 01, 2022 -

AutoNation Ford Fort Worth responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

October 25, 2022

There was some confusion about the use of a coupon receeived by email, but through discussion with the servie manager the reason for the problem was understood, and the serice was performed with a sat More

by philbess
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Parasrami
Nov 02, 2022 -

AutoNation Ford Fort Worth responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do! Take care!

October 25, 2022

We set up an appointment for two recalls and they got it done in less than an hour. More

by carrie.cheng
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Parasrami
Nov 01, 2022 -

AutoNation Ford Fort Worth responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

October 24, 2022

Ms. Shana was very professional and kind. She was also helpful in trying to resolve an issue that was pending on my vehicle. More

by valcoj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shana B.
Nov 01, 2022 -

AutoNation Ford Fort Worth responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Fort Worth. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 24, 2022

I go in for my oil change every time and never have any problems I get in and everyone is respectful and polite, very pleased and never disappointed 👍 More

by Texasmandy96
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Hunter, Lisa Parasrami
Oct 31, 2022 -

AutoNation Ford Fort Worth responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

October 24, 2022

Fast and efficient service. Addressed all issues that were requested. Will be back for service. Thanks! More

by Paul Way
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose
Oct 31, 2022 -

AutoNation Ford Fort Worth responded

Hello Paul, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

October 20, 2022

I had to have a new steering system put in my 2012 F-150. Took the dealership 12 days from when they received the truck to getting it fixed and returned. Not that great for a relatively simple fix. No loaner More

by graham
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ciara
Oct 27, 2022 -

AutoNation Ford Fort Worth responded

Hi Graham, we appreciate you taking the time to respond. The staff at AutoNation Ford Fort Worth take our reviews very seriously. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 20, 2022

Awesome service, great communication, will come here every single time. Quick and out the door. More

by Hunterlwood
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Parasrami
Oct 27, 2022 -

AutoNation Ford Fort Worth responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

October 11, 2022

I was surprised that the dealership was one week behind on analysis for diesel pickups. No loaners. After that disappointment everything else went fine. Jose was very helpful. More

by Bob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose
Oct 17, 2022 -

AutoNation Ford Fort Worth responded

Hello Bob, we appreciate you taking the time to leave us this feedback. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

October 11, 2022

Smooth, friendly, and efficient services. Always a quick and easy visit. Easy to access and friendly service. More

by Amber
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allen
Oct 17, 2022 -

AutoNation Ford Fort Worth responded

Hi Amber, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

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