AutoNation Ford Fort Worth - Service Center

I came in for an oil change. When I got home and looked at my receipt, I was charged for windshield wiper fluid. I didn’t ask for fluid nor was I told I would be charged for some When I got home and looked at my receipt, I was charged for windshield wiper fluid. I didn’t ask for fluid nor was I told I would be charged for something I didn’t request. I had recently filled my wiper fluid so it didn’t need any in the first place. I was charged for it for no reason but greed and poor customer service. More

Super easy to schedule. Fast and friendly service. Everything was explained clearly. Thank you so much! Fast and friendly service. Everything was explained clearly. Thank you so much! More

I am always treated with a friendly greeting. My service rep Stephen is wonderful. Great experience!!!!! My service rep Stephen is wonderful. Great experience!!!!! More

Had a 9:00 AM appointment for oil change and tire rotation. Was told the wait would be 1-2 hours. Arrived just before 9:00, opted to wait for my F-250 to have service. After 4 1/2 hours, finally left rotation. Was told the wait would be 1-2 hours. Arrived just before 9:00, opted to wait for my F-250 to have service. After 4 1/2 hours, finally left at 1:30. Was told many times that it was almost ready. Seems to me that with an appointment they would keep me in the same order that I arrived. Great job of service, just way too long to wait. More

The service Manager made a bad experience into a good one. They need to fine tune their service tech. Jeff Sanderson was the tech, would not return calls, stated he would get back to me on the status o one. They need to fine tune their service tech. Jeff Sanderson was the tech, would not return calls, stated he would get back to me on the status of my car and did not, called the manager and my car was ready that afternoon. Needless to say, they had it for 4 days. More

Prompt, courteous service! What more could you ask for? Bought this XT5 in Fort Worth and when I brought it in for service, they had the parts available. No long wait for th What more could you ask for? Bought this XT5 in Fort Worth and when I brought it in for service, they had the parts available. No long wait for them to chase down the parts. More

I had a horrible day with one thing after another going wrong with my car. First was my key fob not working. I took it to another Ford dealership and they replaced my battery. When I got home I tried start wrong with my car. First was my key fob not working. I took it to another Ford dealership and they replaced my battery. When I got home I tried starting my car, but it would not start. Long story-short …basically they put the battery in wrong and that led to my car battery draining because the car wouldn’t turn off all the way. Mike Parker (the service manager) helped me out and turned my horrible day into a great day! I will never go to another Ford company. More

I had a recall that was taken care of at Ford Nation. Great service. Nice employees. Great service. Nice employees. More

Jeff was perfect when it came to the needs of my vehicle. He called every step of the way to keep me in the loop. He called every step of the way to keep me in the loop. More

Experience was wonderful actually I took it in a day before it was supposed to go in and it took me anyways they were very courteous the job was done in a good manner time and I was very happy with the before it was supposed to go in and it took me anyways they were very courteous the job was done in a good manner time and I was very happy with the experience great place to go to get your car fixed More