AutoNation Ford Fort Worth - Service Center

Great job and professional experience! !!! Definitely will return to this location!!!! Definitely Worth the trip!!!! !!! Definitely will return to this location!!!! Definitely Worth the trip!!!! More

Ciara did an excellent job keeping me informed, the process was easy and repairs were completed on time as promised. Well done AutoNation Ford. process was easy and repairs were completed on time as promised. Well done AutoNation Ford. More

Everyone was so nice. Made sure I was comfortable & understood everything. Done with my car pretty quick Great experience. Made sure I was comfortable & understood everything. Done with my car pretty quick Great experience. More

From start to finish through the service dept I was kept informed of status of work and completion. Very organized and professional. informed of status of work and completion. Very organized and professional. More

Great Service, communication was great, they got me in and out the same day. I would recommend them and out the same day. I would recommend them More

They were not helpful. 1000.00 was price and wait a week on part. Wrong 1000.00 was price and wait a week on part. Wrong More

This is the worst Ford service department in the history of ever. I dropped my truck off to get a recall for the backup camera and customer satisfaction program for the tailgate completed. I also wanted a b of ever. I dropped my truck off to get a recall for the backup camera and customer satisfaction program for the tailgate completed. I also wanted a balance and rotation. I drove into the service bay at 6:40 PM on Tuesday Dec. 5th, shut off the engine and opened my door waiting for a service advisor. There were three service advisors in their tiny work holes, and I was the only customer in the place. After 5 minutes, with no response from any of the three advisors, I stepped out of my truck and said "Does anybody work here?" The advisor closest to me turned to look at me and I then said "Don't everybody move at once". He came out and asked how he could help me. I told him what I needed, and he passed me off to another advisor. I told this advisor what I was there for, that I had an appointment on Friday Dec. 8th, but I was leaving town, so I wanted to drop my truck off and pick it up when I returned, the following Tuesday. He promptly bragged that he would probably have the work completed the following day, Wednesday Dec. 6th. I told him, I'd be back on Tuesday Dec. 12th. Fast forward to Wednesday Dec. 12th, I went to pick up my truck, told the advisor my name and he said "Looks like we haven't got your truck in to look at it yet". When I reminded him about how he told me he would have the work completed the next day, he said, "I guess we got real busy". I used to buy my filters and other parts at AutoNation Ford Fort Worth, but with such incompetence in the service department, I will now take all of my business to David McDavid Ford. So long, AutoNation. More

Friendly and Honest gets it done when promised definitely my go to been using these guys a long time!! Thanks y’all my go to been using these guys a long time!! Thanks y’all More

I love that you can make a service appointment online. The people are wonderful and keep you informed. The people are wonderful and keep you informed. More

The young lady that greet me upon arriving, was very attentive. The place was very clean and thank you. attentive. The place was very clean and thank you. More