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AutoNation Ford Fort Worth

Fort Worth, TX

4.6
836 Reviews
As one of the largest Ford dealerships in the Dallas-Fort Worth area, AutoNation Ford Fort Worth is your local destination for all new and used Ford models. Located southwest of downtown Fort Worth, our showroom is just south of I-20 on Bryant Irvin Road. With an expansive inventory of both new and used Ford vehicles for sale, and a large selection of other used cars, trucks, and SUVs for sale, we are sure to have the perfect new or used vehicle for you! Check out our website today, or visit our showroom in Fort Worth to learn more.
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5000 Bryant Irvin Road

Fort Worth, TX

76132

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Showing 836 reviews

August 03, 2021

Jeff Sanderson and Gary Allen did a great job. Recall work was done in a timely manner. Everybody I had contact with was very friendly More

by happy customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Sanderson, Gary Allen
Aug 20, 2021 -

AutoNation Ford Fort Worth responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Fort Worth! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 03, 2021

Easy to deal with, very friendly, and helpful. Would recommend buying next vehicle from them. More

by colejustin29
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blake
Aug 20, 2021 -

AutoNation Ford Fort Worth responded

Hi, we are very happy to have provided you with such a positive experience! We appreciate your recommendation of AutoNation Ford Fort Worth and we hope to be of service again in the future.

August 02, 2021

On line service scheduler is great and Susan Lee is so helpful and professional. I always have a nice visit with her. The wait time is very minimal and the Wifi allows me to work while I wait. Over the y More

by JMT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan Lee
Aug 20, 2021 -

AutoNation Ford Fort Worth responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

August 02, 2021

Came in to trade my car in. Was greeted by a relatively new car salesman. Never really engaged me on either ordering or trading out for a new car. Mediocre enthusiasm. More

by JimM
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Never gave me a buisiness card. Don’t recall. Not memorable.
Aug 20, 2021 -

AutoNation Ford Fort Worth responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

August 02, 2021

Lady who took my car was very confrontational wanted to explain to me the process and I did not care to hear it I just wanted to give her my car when I let her know I was fine with the process she got upse More

by Jc
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Is older lady with with gray hair works in oil change area
Aug 20, 2021 -

AutoNation Ford Fort Worth responded

Hi, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (817) 200-4212 to discuss what we can do to help.

July 30, 2021

Very prompt & professional. Susan took great care of my truck! Did a rotate & balance, oil change, & had my cameras replaced. Dropped it off in the morning & picked up later in the day. More

by Incognito
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan
Aug 20, 2021 -

AutoNation Ford Fort Worth responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Fort Worth! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

July 30, 2021

Very informative and professional all around. Susan Lee was great. thanks. I was updated on the status of my vehicle repair and in the future I will seek their advice before buying on line. More

by wham62
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan Lee
Aug 20, 2021 -

AutoNation Ford Fort Worth responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Fort Worth! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

July 30, 2021

Mustang Mach-E was purchased online and delivered at AutoNation Ford FW. Delivery process was quick. Everyone was professional and friendly. I had a good experience. More

by KP
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel Gonzalez, Blake Brown
Aug 20, 2021 -

AutoNation Ford Fort Worth responded

Hi, it is great to read such wonderful comments about your recent experience with us! Thank you so much for being one of our valued guests and we look forward to your next visit!

July 29, 2021

Took my F250 in for an update. They flashed my tune and then wiped their hands of it and I was on my own. I had to have it towed to a mechanic. Tow bill and reprogram cost me $1050. They did recommend a to More

by john.gombar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Susan
Aug 20, 2021 -

AutoNation Ford Fort Worth responded

Hi John, we regret your experience with us here. Please call our General Manager at (817) 200-4212 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

Aug 20, 2021 -

john.gombar responded

You want to resolve the issue? Refund me the $1050 I had to pay to have my truck fixed. Anything less than that is not acceptable.

July 29, 2021

I was there for my routine oil change and it was not included in my extended warranty. I was not told when my car was ready and abs had to let them know when it was done because I saw it sitting outside More

by Berry Royal
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Susan Lee
Aug 20, 2021 -

AutoNation Ford Fort Worth responded

Hi Berry, we are deeply disappointed by your experience at AutoNation Ford Fort Worth. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (817) 200-4212 to discuss what we can do to help.

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