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AutoNation Ford Fort Worth

Fort Worth, TX

4.6
836 Reviews
As one of the largest Ford dealerships in the Dallas-Fort Worth area, AutoNation Ford Fort Worth is your local destination for all new and used Ford models. Located southwest of downtown Fort Worth, our showroom is just south of I-20 on Bryant Irvin Road. With an expansive inventory of both new and used Ford vehicles for sale, and a large selection of other used cars, trucks, and SUVs for sale, we are sure to have the perfect new or used vehicle for you! Check out our website today, or visit our showroom in Fort Worth to learn more.
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5000 Bryant Irvin Road

Fort Worth, TX

76132

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Showing 836 reviews

September 19, 2021

***DON'T BUY THE AUTONATION WARRANTY!!*** Josh was ***DON'T BUY THE AUTONATION WARRANTY!!*** Josh was great and friendly, but NO ONE honors the AutoNation warranty! Our AC went out 82 days after we More

by John
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Josh
Sep 26, 2021 -

AutoNation Ford Fort Worth responded

Hi John, we appreciate you taking the time to respond. The staff at AutoNation Ford Fort Worth take our reviews very seriously. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (817) 200-4212. We hope to hear from you.

September 19, 2021

***DON'T BUY THE AUTONATION WARRANTY!!!*** We purchased ***DON'T BUY THE AUTONATION WARRANTY!!!*** We purchased the Platinum warranty for $3,800 and it is good for nothing! We loved our truck we bought, More

by John
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh
Sep 26, 2021 -

AutoNation Ford Fort Worth responded

Hi John, we appreciate you taking the time to respond. The staff at AutoNation Ford Fort Worth take our reviews very seriously. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (817) 200-4212. We hope to hear from you.

September 17, 2021

I had 2 recalls for my 2015 Edge. I had been told 4=6 hours but was completed in 2 hours More

by tlsshs56
Recommend Dealer
Yes
Employees Worked With
Jeff
Sep 25, 2021 -

AutoNation Ford Fort Worth responded

Hi, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

September 15, 2021

I was able to get the Shelby Gt 500 that I was looking for - after a small discrepancy. We got all figured out very easily - thanks to all named below More

by bibbott
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Miguel Gonzalez, Gary Anderson and Kelly Farley
Sep 17, 2021 -

AutoNation Ford Fort Worth responded

Hi Bibbott, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

September 14, 2021

In and out no problem custom service was understanding and resolve the problem and answer all my questions More

by pwatkins67
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan
Sep 17, 2021 -

AutoNation Ford Fort Worth responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

September 13, 2021

Darla Marshall handled my vehicle service well despite her feeling under the weather she was hard working and kept her smile same with Garrette despite this pandemic remained diligent and drove his client More

by Aj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darla Marshall
Sep 17, 2021 -

AutoNation Ford Fort Worth responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

September 10, 2021

The service department did a thorough job troubleshooting and fixing the issues my car had. The 3 day wait was a little long but got a good result. More

by Myteejoe
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allen Huseljic
Sep 14, 2021 -

AutoNation Ford Fort Worth responded

Hi, we appreciate you taking the time to leave us a response. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

September 09, 2021

We were given an initial cost of service, but when we returned to pick up vehicle the price was only half of what we were given. Excellent service from Jose, our representative. More

by jingram60
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose
Sep 14, 2021 -

AutoNation Ford Fort Worth responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 07, 2021

Awesome service and friendly staff. The technicians did a great job and Susan was very helpful and with her many, many years of experience was able to get me back on the road More

by Zach
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan Lee
Sep 09, 2021 -

AutoNation Ford Fort Worth responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Drive safe, and we'll see you on the road.

September 04, 2021

Darla was great at communicating the recall work that needed to be performed, explained the other maintenance type items, and had my truck washed and ready at the promised time More

by gkspoon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darla
Sep 06, 2021 -

AutoNation Ford Fort Worth responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

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