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AutoNation Ford Fort Worth

Fort Worth, TX

Overview
Reviews
Vehicles
4.6
836 Reviews
As one of the largest Ford dealerships in the Dallas-Fort Worth area, AutoNation Ford Fort Worth is your local destination for all new and used Ford models. Located southwest of downtown Fort Worth, our showroom is just south of I-20 on Bryant Irvin Road. With an expansive inventory of both new and used Ford vehicles for sale, and a large selection of other used cars, trucks, and SUVs for sale, we are sure to have the perfect new or used vehicle for you! Check out our website today, or visit our showroom in Fort Worth to learn more.
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5000 Bryant Irvin Road

Fort Worth, TX

76132

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Showing 836 reviews

November 22, 2021

Change cabin and air filter oil 21/2hrs long did not even top off fluids More

by Bigkingwilliamc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Sydney Thorp
Report | Print
Nov 26, 2021 -

AutoNation Ford Fort Worth responded

Hi, thank you for bringing this matter to our attention. Please call our General Manager at (817) 200-4212 for ways we can work towards resolving these issues. We look forward to hearing from you soon. Take care!

November 19, 2021

Darla goes the extra mile to make sure her customers receive the best service. Would recommend. More

by Shineson33
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sydney Thorp
Report | Print
Nov 22, 2021 -

AutoNation Ford Fort Worth responded

Hi, thanks so much for the warm recommendation of the team here at AutoNation Ford Fort Worth. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 18, 2021

Quality work, professional service advisors, and nice comfortable waiting room. Work is done on time More

by garykiesel56
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Hunter
Report | Print
Nov 18, 2021 -

garykiesel56 responded

Very well run efficient service department

November 17, 2021

Everyone is nice, professional, very knowledgeable I will always be a Ford customer And tell others about my experience More

by tpatricia51
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean, Gary, Sydney Thorp
Report | Print
Nov 21, 2021 -

AutoNation Ford Fort Worth responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 17, 2021

Great customer service ! Got us in and out everybody made the car sale easy and comfortable for us ! Especially with it being our first time purchasing a car in our name ! Great with numbers as well More

by Karina Melendez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manuel Nunez
Report | Print
Nov 21, 2021 -

AutoNation Ford Fort Worth responded

Hi Karina, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 15, 2021

They got me right in and seem to have done a good job with but the grease on my carpet is unacceptable. More

by Ed
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Ramos great
Report | Print
Nov 21, 2021 -

AutoNation Ford Fort Worth responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 15, 2021

Not thrilled with customer service. Never introduced herself or gave me her card. After reading my invoice, she didn’t listen to what I actually said, even when I told her again on the phone, which lead More

by plkantimm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Sydney Thorp
Report | Print
Nov 19, 2021 -

AutoNation Ford Fort Worth responded

Hi, we appreciate you taking the time to respond. The staff at AutoNation Ford Fort Worth take our reviews very seriously. Please call our General Manager at (817) 200-4212 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

November 14, 2021

Our salesman was very professional and courteous throughout our entire buying process . The process was simple and painless would highly recommend this dealer to our friends and family More

by jshanks26
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sydney Thorp
Report | Print
Nov 17, 2021 -

AutoNation Ford Fort Worth responded

Hi, thank you for sharing your positive experience! Your recommendation means so much to us and we're so happy to have earned it. Have a great day!

November 13, 2021

I went for my oil change, and the work was done as I ask. It would be nice to have an express lane. More

by lisahoote1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sydney Thorp
Report | Print
Nov 17, 2021 -

AutoNation Ford Fort Worth responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

November 11, 2021

Excellent experience and communication. Chris Shields and the team did a great job taking care of me. I would gladly purchase from them again. More

by AW_TX
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Shields
Report | Print
Nov 14, 2021 -

AutoNation Ford Fort Worth responded

Hi, we are happy to pass along your comments to the team here at AutoNation Ford Fort Worth! If you ever need help, just give us a call. Happy motoring!

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