AutoNation Ford Corpus Christi - Service Center

Service rep was very dishonest stated he called me about an issue with my vehicle but he never did ( and even after I played the voicemail he left me stating my vehicle was ready to pick up still tried to s an issue with my vehicle but he never did ( and even after I played the voicemail he left me stating my vehicle was ready to pick up still tried to say it was my fault) instead I picked up my vehicle just to find a puddle of oil in my garage. Explorer never had any leaks prior to me taking it in and if I would have been informed I would have had it fixed instead this dishonest employee costed me a day out of town and loss of hotel deposit More

My service advisor was Brian Wilson. He was extremely professional very kind. Very patient explained everything to me and the outcome was amazing. 50,000 gold stars for Brian! I hope you He was extremely professional very kind. Very patient explained everything to me and the outcome was amazing. 50,000 gold stars for Brian! I hope you have many many more like Brian at your multiple dealerships. He made the experience very easy and made me very comfortable.. More

Simple oil change took all day, even with an appointment. Left vehicle at dealership over the weekend for a 9am Monday morning appointment to repair 2 minor issues, under warranty. After being there all da Left vehicle at dealership over the weekend for a 9am Monday morning appointment to repair 2 minor issues, under warranty. After being there all day (til shortly after 4pm and no one being able to tell me if anything had been done), I pickup up my vehicle because no one had even looked at it. More

Fast service & super nice! !! The gentleman who drove the shuttle was the best! Definitely recommend 🩵 !! The gentleman who drove the shuttle was the best! Definitely recommend 🩵 More

They are quick and very honest. Jose Singletary is a great service advisor and took care of us. Jose Singletary is a great service advisor and took care of us. More

It took over 2 weeks to repair a wheel bearing. My service advisor did not keep me updated at all, I had to call over and over and over. It seems that getting anything approved under my warranty to My service advisor did not keep me updated at all, I had to call over and over and over. It seems that getting anything approved under my warranty took days to do then wait days to get parts then the mechanic who worked on my vehicle called in sick which I understand but no one else can work on my vehicle? Really a bad experiance. More

Communication could have been better and seemed somewhat disorganized. Delays were somewhat frustrating too and could have been avoidable. disorganized. Delays were somewhat frustrating too and could have been avoidable. More

Alicia is the best Service Advisor I’ve ever had. She’s great at keeping me informed on the status of my vehicle. So polite; so professional, so kind. She’s great at keeping me informed on the status of my vehicle. So polite; so professional, so kind. More

The service was on point and Fast, the service adviser communication was one of the best. communication was one of the best. More

When I walked in the door everyone makes me feel welcomed and they answer any questions I may have at the time. They are very respectful and courteous and were careful with my vehicle. and they answer any questions I may have at the time. They are very respectful and courteous and were careful with my vehicle. More