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AutoNation Ford Corpus Christi - Service Center

Corpus Christi, TX

4.0
420 Reviews

420 Reviews of AutoNation Ford Corpus Christi - Service Center

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July 01, 2023

Trustworthy reliable service that keeps me a loyal customer. I can count on Ford Service for any of my vehicle needs and know I will be treated fairly and professionally. More

by Vicente
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
R. Hernandez
Jul 05, 2023 -

AutoNation Ford Corpus Christi responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

June 27, 2023

Worst dealership experience I have ever had They lied to me on what needs to be done with my vehicle and I catch them on that And when I went to face him with that he said he is sorry and he got confuse More

by Bar
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Robert
Jul 02, 2023 -

AutoNation Ford Corpus Christi responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (361) 444-0125 to discuss what we can do to help.

June 15, 2023

Service rep was very dishonest stated he called me about an issue with my vehicle but he never did ( and even after I played the voicemail he left me stating my vehicle was ready to pick up still tried to s More

by serg.garcia76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rey Hernandez
Jun 19, 2023 -

AutoNation Ford Corpus Christi responded

Hello Serg, we pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory. Please reach out to us at your earliest convenience so we may further assist you in working toward a resolution. AutoNation Ford Corpus Christi (361) 444-0125

June 14, 2023

My service advisor was Brian Wilson. He was extremely professional very kind. Very patient explained everything to me and the outcome was amazing. 50,000 gold stars for Brian! I hope you More

by cissiwhipple
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Wilson
Jun 19, 2023 -

AutoNation Ford Corpus Christi responded

Hello , our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

June 13, 2023

Simple oil change took all day, even with an appointment. Left vehicle at dealership over the weekend for a 9am Monday morning appointment to repair 2 minor issues, under warranty. After being there all da More

by Acebyrd
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service writer & Service Manager
Jun 18, 2023 -

AutoNation Ford Corpus Christi responded

Hi, we are deeply disappointed by your experience at AutoNation Ford Corpus Christi. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (361) 444-0125 to discuss what we can do to help.

June 12, 2023

Fast service & super nice! !! The gentleman who drove the shuttle was the best! Definitely recommend 🩵 More

by J. Garcia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dimitrio Blanco
Jun 15, 2023 -

AutoNation Ford Corpus Christi responded

Hi, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Ford Corpus Christi and we hope to be of service again in the future.

June 09, 2023

They are quick and very honest. Jose Singletary is a great service advisor and took care of us. More

by Bree1024
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Singletary
Jun 13, 2023 -

AutoNation Ford Corpus Christi responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Corpus Christi. Please let us know if there is anything else we can do for you; we are more than happy to help!

May 29, 2023

It took over 2 weeks to repair a wheel bearing. My service advisor did not keep me updated at all, I had to call over and over and over. It seems that getting anything approved under my warranty to More

by JoMcInLit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robert
Jun 01, 2023 -

AutoNation Ford Corpus Christi responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (361) 444-0125 to discuss what we can do to help.

May 25, 2023

Communication could have been better and seemed somewhat disorganized. Delays were somewhat frustrating too and could have been avoidable. More

by Spsund81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
May 29, 2023 -

AutoNation Ford Corpus Christi responded

Hi, it is great to read such wonderful comments about your recent experience with us! Thank you so much for being one of our valued guests and we look forward to your next visit!

May 22, 2023

Alicia is the best Service Advisor I’ve ever had. She’s great at keeping me informed on the status of my vehicle. So polite; so professional, so kind. More

by vivi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackie
May 25, 2023 -

AutoNation Ford Corpus Christi responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Corpus Christi! If you ever need help, just give us a call. Happy motoring!

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