AutoNation Ford Corpus Christi - Service Center

Our appointment had been lost in the system; Jeremy Our appointment had been lost in the system; Jeremy Goss checked us in assuring us to not worry. He was right. They got us right in although very b Our appointment had been lost in the system; Jeremy Goss checked us in assuring us to not worry. He was right. They got us right in although very busy at 8am. I visited the service desk to get a new key fob battery. The lady was delightful and efficient. Just as I was leaving the counter she said, " I wish you a wonderful day." Her tone was very genuine. Jeremy assisted us back into the car when ready and even put my wife's walking aid in the trunk. He even waved as we left. The entire experience was pleasant. The car was given back very clean, the report very detailed showing a thorough job had been done.Thank you Jeremy. More

Created an appointment 10 days before. However, they could not find my appointment when I arrived. Something fell through the cracks. Service could have been better. could not find my appointment when I arrived. Something fell through the cracks. Service could have been better. More

I have always found it easy to work with AutoNation Ford! I know what I am doing and always give respect to earn it! Alicia serviced my 2021 F-150 Lariat that had two flats. She keeps me informed whenever I I know what I am doing and always give respect to earn it! Alicia serviced my 2021 F-150 Lariat that had two flats. She keeps me informed whenever I have a vehicle in for service! 100% all about customer appreciation! Thank you Alicia for getting my truck back so soon and without any delay! More

I appreciate the ease in making an appointment, the convenience of the shuttle and the efficient service. convenience of the shuttle and the efficient service. More

Appointment was set back 3 hours due to advisor not communicating properly with technician. Poor communication and organization. Good thing I intervene when I did or I would’ve been there for longer pe communicating properly with technician. Poor communication and organization. Good thing I intervene when I did or I would’ve been there for longer period of time. Extra items were performed on vehicle that were not asked for. When I asked for a ride home I was told no one was available at the time. I only asked for a ride when I figured out it was going to take longer than three hours. More

Autonation Ford has friendly and courteous staff after I was able to talk to a person. I do have an issue with not receiving a call back about new vehicle sales or scheduling services. Also I do not like th was able to talk to a person. I do have an issue with not receiving a call back about new vehicle sales or scheduling services. Also I do not like that the website does not display pricing on the provided services. More

Quick service for a oil change the staff very polite a service well organized team service well organized team More

Alicia Gamez and Rey Canales are a pleasure to work with. Rey is one of the most calm and polite people I have ever met ! I will continue to bring my vehicle to your dealership for service and I have a Rey is one of the most calm and polite people I have ever met ! I will continue to bring my vehicle to your dealership for service and I have always recommended your dealership for sales and service. Alicia and Rey are assets to your team More

It used to be that you had a service rep that you would deal with and a phone call was promptly returned. Of late, it's become difficult to reach a 'heart beat' and get an appointment set up and you deal w deal with and a phone call was promptly returned. Of late, it's become difficult to reach a 'heart beat' and get an appointment set up and you deal w/someone 'new' each time ... the 'personal' interaction between customer and service rep seems to be gone. Makes one feel that you just a 'number' not a customer. More