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AutoNation Ford Corpus Christi - Service Center

Corpus Christi, TX

4.0
426 Reviews

426 Reviews of AutoNation Ford Corpus Christi - Service Center

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April 25, 2022

It took me 3 attempts to get a basic service appointment, phone never answered in service department , online service appointments doesn’t work and hasn’t for some time More

by Dave.cockburn24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Can’t remember
Apr 28, 2022 -

AutoNation Ford Corpus Christi responded

Hi Dave, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

April 19, 2022

Everything was great, just wish I could have had a timeliness of completion. I know its difficult due to warranty verifications, but I was without my vehicle and I had to ask friends for rides to work More

by Rudy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick
Apr 23, 2022 -

AutoNation Ford Corpus Christi responded

Hi Rudy, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

Apr 23, 2022 -

Rudy responded

Thank you!

April 18, 2022

Have had my truck serviced multiple times at this dealership, very professional, listened to my questions, no issues, wait time was reasonable, will be returning. More

by jplzkarg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alicia
Apr 21, 2022 -

AutoNation Ford Corpus Christi responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Ford Corpus Christi. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

April 17, 2022

Excellent & Timely service. Very professional & friendly staff. Always prompt & keep their word about when vehicle will be ready. More

by Senorlou09
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brittany & new Trainee
Apr 21, 2022 -

AutoNation Ford Corpus Christi responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Ford Corpus Christi. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

Apr 21, 2022 -

Senorlou09 responded

All good. We’ll keep coming back for excellent service.

April 11, 2022

Alicia and the whole service department are always very helpful, knowledgeable and very attendant to customer's needs. I would highly recommend the service department. Darrell is great as well. More

by mmoreno
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alicia Gomes
Apr 14, 2022 -

AutoNation Ford Corpus Christi responded

Hi, your comments keep us motivated and working hard for all our guests! Thanks so much for the warm recommendation of the team here at AutoNation Ford Corpus Christi. We hope to be of service again in the future.

April 11, 2022

The staff, service, and response time was GREAT! I will recommend to all of my friends. More

by togainan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alicia Gomez
Apr 14, 2022 -

AutoNation Ford Corpus Christi responded

Hi, thank you for taking the time to share your feedback with us. We appreciate your recommendation of AutoNation Ford Corpus Christi and we hope to be of service again in the future.

April 10, 2022

Customer service and quality of repair of vehicle has declined significantly. Very disappointed. Attention to customer poor. More

by kdicus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service attendant very disinterested
Apr 13, 2022 -

AutoNation Ford Corpus Christi responded

Hi, we are deeply disappointed by your experience at AutoNation Ford Corpus Christi. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (361) 444-0125 to discuss what we can do to help. We look forward to hearing from you soon.

April 07, 2022

I made my appointment ahead of time and took my truck in for repairs. I got it back the next day. The service department A1! More

by Sylvia Gonzales
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ray Canales
Apr 09, 2022 -

AutoNation Ford Corpus Christi responded

Hi Sylvia, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

April 01, 2022

The Service representative was courteous and checked me in right when I arrived for my appointment. The work was done the same day in a timely manner. Great Experience. More

by mphhome
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jackie Beumann
Apr 05, 2022 -

AutoNation Ford Corpus Christi responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

April 01, 2022

I didn't care too much for Autonation Ford Service Dept. Some of the people that work there are quite rude. I wish I hadn't gotten the service contract with them but I was talked into it by finance dept. On More

by rockportmom41460
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service and parts
Apr 05, 2022 -

AutoNation Ford Corpus Christi responded

Hi, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (361) 444-0125 to discuss what we can do to help.

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