AutoNation Ford Corpus Christi - Service Center

Good service. . some hassle with being informed by dealership that car was ready after service and updates. . took car in at 10 am - picked it up at 7.30 pm. . rec . some hassle with being informed by dealership that car was ready after service and updates. . took car in at 10 am - picked it up at 7.30 pm. . received no messages on status on my cell. .could not reach service dept after 4 pm only voice mails.. They must have called an old number disconnected as dealership insisted they had left two messages - not on my phone. . More

Melody,Jennifer, Darrel and Jackie were great to deal with. BUT, Ford communicate is a big FAIL. I could not talk to anyone to get a update on the work being done on my vehicle. Great people, very bad with. BUT, Ford communicate is a big FAIL. I could not talk to anyone to get a update on the work being done on my vehicle. Great people, very bad communication problems!!!!! More

Alicia Gamez goes above and beyond to make sure her customers are taken care of. She definitely keeps the Ford company moving in the right direction. In my opinion she deserves a raise. 💰 customers are taken care of. She definitely keeps the Ford company moving in the right direction. In my opinion she deserves a raise. 💰 More

Provided great customer service and ensured vehicle was 100% good to go. Alicia was great in communicating status of vehicle and providing explanation of exactly what was going to be worked on. 100% good to go. Alicia was great in communicating status of vehicle and providing explanation of exactly what was going to be worked on. More

It was great service but took a bit longer than expected because of staff shortage. because of staff shortage. More

The main problem with this visit, is after 3 tire rotations, needed new lug nuts. Ford seems to have gone out of their way to pick the shoddiest lug nuts they could find. Maybe made of biodegradable rotations, needed new lug nuts. Ford seems to have gone out of their way to pick the shoddiest lug nuts they could find. Maybe made of biodegradable plastic. Ford will not take responsibility for their shoddy parts and it is up to the consumer to pay for it. If you intend to Buy new Ford, demand new after market lug nuts, before doling out your money. The best part of visit the shuttle from/to Autonation. Appt. for oil change at 11A.M., finally picked up car at 3.39 P.M. More

Both ladies, melody and Jackie were extremely professional. I was impressed with their personal, caring attitude. Because of their attitude, I have become a loyal customer. professional. I was impressed with their personal, caring attitude. Because of their attitude, I have become a loyal customer. More

Service department was good and time spent great considering the maintenance done. We will come back for more service. Received a letter from Ford about a last week so definitely will reach out fo considering the maintenance done. We will come back for more service. Received a letter from Ford about a last week so definitely will reach out for this for sure. More

Appointment was set and dropped Tremor off for oil change. Communication was good and they let me know as soon as my truck was ready. Thanks change. Communication was good and they let me know as soon as my truck was ready. Thanks More

They were kind courteous and efficient and reliable when picking you up and take time to listen and we are coming back picking you up and take time to listen and we are coming back More