AutoNation Ford Corpus Christi - Service Center
Corpus Christi, TX
420 Reviews of AutoNation Ford Corpus Christi - Service Center
On schedule with appointment. No delay. Excellent customer service representative. Sticker reminder complete and very detailed. Keep up the great work. No delay. Excellent customer service representative. Sticker reminder complete and very detailed. Keep up the great work. More
I have to say that the employees at Ford are outstanding, courteous and professional. Patrick did more than necessary to please me in providing the best service for me. courteous and professional. Patrick did more than necessary to please me in providing the best service for me. More
The negative surrounding this experience was a few fold. First, I received no updates unless I called to ask about the status, twice I went a week with no idea what was going on with my car. Secondly, when First, I received no updates unless I called to ask about the status, twice I went a week with no idea what was going on with my car. Secondly, when I was given updates, they were so vague in telling me when parts would arrive, or how much anything would cost, making it hard to plan for the repair at all. My wife and I were left with one vehicle for 3 weeks and when I asked about a loaner vehicle I was told there were none available, but they would get me a rental through my warranty. They never contacted me back about the rental, leaving us with one vehicle. The biggest thing that got me was that after my car being there for 3 weeks, and quite a few new parts being put on, within an hour of being in my car again I had the same noise happening that caused me to bring it in. At this point I’m trying to find a different place to take my vehicle, because of the customer service I received here and the repair that failed to address the issue that brought me in. More
Went in for an oil change with appointment as a waiter. I was on time and the intake went ok but it took 1 1/2 hours until I had my car back. That is way too long for an oil change. The personnel was frien I was on time and the intake went ok but it took 1 1/2 hours until I had my car back. That is way too long for an oil change. The personnel was friendly but offered no explanation or apology for the delay. This not acceptable for a top dealership. More