AutoNation Ford Corpus Christi - Service Center

Went in for an oil change with appointment as a waiter. I was on time and the intake went ok but it took 1 1/2 hours until I had my car back. That is way too long for an oil change. The personnel was frien I was on time and the intake went ok but it took 1 1/2 hours until I had my car back. That is way too long for an oil change. The personnel was friendly but offered no explanation or apology for the delay. This not acceptable for a top dealership. More

i have being coming to get service for my ford truck and ford escape service is excellent. ford escape service is excellent. More

Very efficient! Friendly and helpful! Excellent expertise in the overall care for my car! Bravo! Friendly and helpful! Excellent expertise in the overall care for my car! Bravo! More

Professional workers . .. excellent service..maybe that's why it has a long wait time...will tell my friend that she should come by and take care of her car .. excellent service..maybe that's why it has a long wait time...will tell my friend that she should come by and take care of her car More

Everything went as plan and on time. Patrick provided awesome customer service. I required a Porter for a ride home and he was super friendly. thank you. Patrick provided awesome customer service. I required a Porter for a ride home and he was super friendly. thank you. More

Service advisor was very friendly and attentive to my concerns answered my questions and explained what was done on My car and what needed to be done on another time. concerns answered my questions and explained what was done on My car and what needed to be done on another time. More

It is always quick and easy to get an appointment set up for service here, and they always get the work done in a timely manner. My go to place for maintenance on my F-150. for service here, and they always get the work done in a timely manner. My go to place for maintenance on my F-150. More

Service was done on time and finished when promised. Updates were given in a timely manner. Updates were given in a timely manner. More

Exceptional service fast turn around and excellent customer service. I always trust the techs at auto nation ford to work on my truck customer service. I always trust the techs at auto nation ford to work on my truck More

Poor communication between departments. We've called our salesman that sold us our vehicle many times and left messages but never returned. When we bought the vehicle in November, a sensor We've called our salesman that sold us our vehicle many times and left messages but never returned. When we bought the vehicle in November, a sensor needed replaced and had been in back order which is understandable with the logistics and supply issues since COVID. But this part had sisterly been in for a good while and we weren't made aware until we brought it in for the stuff month oil change. We scheduled a date to have the sensor installed prior to leaving the service area from the six month oil change only to receive calls from the parts dept demanding we bring the vehicle in for the sensor installation because the party had been there "for a considerable amount of time". We were very happy with our purchase experience and the vehicle in general. It would be great if Sales, Parts and Service departments communicated amongst each other effectively. More