AutoNation Ford Corpus Christi - Service Center

Happy with the service man but not happy with the wait time. Only 1 service man when I arrived. time. Only 1 service man when I arrived. More

They were able to get my vehicle in without having to wait. The customer service was exceptional. The lady that helped me had a wonderful sense of humor, which made the process that much easier. wait. The customer service was exceptional. The lady that helped me had a wonderful sense of humor, which made the process that much easier. More

They have always given me good service as they did this time but I don't think they checked their work because the voice recognition still isn't working. I am not sure yet need to take it in to make sure. time but I don't think they checked their work because the voice recognition still isn't working. I am not sure yet need to take it in to make sure. More

My 2020 Transit Connect developed an electronic/electrical problem. 6059 miles. Multiple faults displayed on my dash- service advance trac, ABS light , no hill assist, no traction contro electronic/electrical problem. 6059 miles. Multiple faults displayed on my dash- service advance trac, ABS light , no hill assist, no traction control, no cruise control, and the power steering became harder to use. I called and made an appointment . The service adviser ( Melody Olivarez)) took down all the information/faults/lights I told her I seen. The Service Tech Diagnosed the problem as a front wheel speed sensor. After the part was replaced all systems were back to normal, and good as new. Melody text me to keep me informed and updated as of the status of my vehicle. Thank you to Melody and the Service department Tech for expedient repairs. More

Every person I spoke with was great no problems with anyone. Alicia was very professional. anyone. Alicia was very professional. More

There is excellent customer service. I was kept informed of what was needed to be done on my car and the time it would like. Having a courtesy car available was most helpful and conven I was kept informed of what was needed to be done on my car and the time it would like. Having a courtesy car available was most helpful and convenient with the courtesy driver being pleasant, polite, and courteous. More

Exceptional Customer Service! Very personable and engaging when discussing the needs and service of my car. Great Job! Melody Olivarez in the Service Dept. was a delight to work w Very personable and engaging when discussing the needs and service of my car. Great Job! Melody Olivarez in the Service Dept. was a delight to work with. Friendly! Knowledgeable! Attentive! Purchased my vehicle at AutoNation Ford and have it serviced there. Consistent in meeting my needs as the owner of this vehicle. More

We had the best experience ever! ! Thank you Zeke Perez for all you do for your customers even after the sale!! ! Thank you Zeke Perez for all you do for your customers even after the sale!! More

David Gonzalez done an excellent job keeping me informed on a weekly basis. I rate him a 5 stars. on a weekly basis. I rate him a 5 stars. More

Although the service needed was a bit expensive, it was explained well and I knew that I had to get the work completed. Alicia took the time to inform me of each item that needed repairs along with picture explained well and I knew that I had to get the work completed. Alicia took the time to inform me of each item that needed repairs along with pictures by text messages. This was great. My vehicle is running much better and I appreciate the service I received. More