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AutoNation Ford Corpus Christi - Service Center

Corpus Christi, TX

4.1
413 Reviews

413 Reviews of AutoNation Ford Corpus Christi - Service Center

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November 11, 2023

Service department inefficient in scheduling and feedback. Quality of actual service was good but experience in getting in done needs improvement. More

by triciac25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Can’t recall name
Nov 14, 2023 -

AutoNation Ford Corpus Christi responded

Hi, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (361) 444-0125 to discuss what we can do to help.

November 11, 2023

Awesome customer service, very friendly and helpful. .Will bring every vehicle to auto nation Ford! More

by AbrahamRi11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Serna and the entire service staff
Nov 14, 2023 -

AutoNation Ford Corpus Christi responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

November 07, 2023

outstanding service, timely information given to me. Given phone call to inform me of the service needed. More

by fgarza1070
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Serna
Nov 10, 2023 -

AutoNation Ford Corpus Christi responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 06, 2023

Dealership really went above and beyond to get me in and out with no worries More

by Tammy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John cerna
Nov 09, 2023 -

AutoNation Ford Corpus Christi responded

Hi Tammy, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 02, 2023

I had a great experience getting an oil change. John who worked with me was super nice and explained the process to me. I did not have to wait very long. I felt comfortable waiting in the waiting r More

by Meagan Mikes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Serna
Nov 04, 2023 -

AutoNation Ford Corpus Christi responded

Hi Meagan, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Drive safe, and we'll see you on the road.

November 01, 2023

What Others Say I took my car cause I had a recall on my car. Called for an appointment and was able to get in the next day Alicia was ver... Keely was friendly and attentive and was able to quickly sche More

by warddicksongriffith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keely Reed
Nov 03, 2023 -

AutoNation Ford Corpus Christi responded

Hi, thank you for taking the time to leave us feedback. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 30, 2023

I took my car cause I had a recall on my car. Called for an appointment and was able to get in the next day Alicia was very knowledgeable and very helpful. I was told it could take all day. More

by susieQ
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alicia, service Advisor.
Nov 02, 2023 -

AutoNation Ford Corpus Christi responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

October 26, 2023

People are friendly and got me an appointment on a day that worked out for me. Once completed they also delivered my vehicle to my home as I didn’t have a ride, great assist More

by Grizz99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keeley, Robert
Oct 31, 2023 -

AutoNation Ford Corpus Christi responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

October 19, 2023

Alicia was very good about communicating to us what would be covered and not covered by our plan, and what our total cost would be. Service was performed in a very timely manner. More

by catalbot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alicia Gamez
Oct 20, 2023 -

AutoNation Ford Corpus Christi responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

October 16, 2023

Autonation Ford staff were very nice snd helpful. They were very informed about parts and vehicles plus the issues involving my car. More

by lkhrt12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keely, Gilbert, the driver, and Keely's supervisor
Oct 19, 2023 -

AutoNation Ford Corpus Christi responded

Hi, we appreciate you taking the time to leave us a response! Don't hesitate to call us if you ever need anything. Be safe on the road!

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