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AutoNation Ford Corpus Christi - Service Center

Corpus Christi, TX

4.1
413 Reviews

413 Reviews of AutoNation Ford Corpus Christi - Service Center

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August 23, 2022

Rude. They are very short. Ordered parts told me they were on back order never called me when I asked about them at service appointment they said it was se More

by .
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dimitri
Aug 26, 2022 -

AutoNation Ford Corpus Christi responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (361) 444-0125 -- we hope to hear from you soon.

August 22, 2022

Fast, friendly and professional. Will be coming back next time. Answered all my questions and satisfied my concerns. More

by Roger Banks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alicia Gamez
Aug 22, 2022 -

Roger Banks responded

Best place for service

Aug 27, 2022 -

AutoNation Ford Corpus Christi responded

Hi Roger, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

August 11, 2022

Alicia with the service department was great! She kept me informed and did great on getting my car fixed! More

by Kandace
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alicia Gamez
Aug 16, 2022 -

AutoNation Ford Corpus Christi responded

Hello Kandace, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

August 11, 2022

This dealership is in a conveniently located close to my job and easy for me to get my truck serviced More

by Tempsol
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dimitri
Aug 16, 2022 -

AutoNation Ford Corpus Christi responded

Hello, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 08, 2022

I had a recall on my Ford Explorer, so I made an appointment and arrived on time. The team was very helpful with checking me in. Another staff member too me home. More

by Tiger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandy
Aug 12, 2022 -

AutoNation Ford Corpus Christi responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

August 04, 2022

Alicia went above and beyond when it came to getting my car serviced. She always made me feel like a priority regardless of how busy they were and she kept constant communication with me while my car was b More

by Cgatewood
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alicia Gamez
Aug 07, 2022 -

AutoNation Ford Corpus Christi responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Corpus Christi. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 04, 2022

Went in for recall work, excellent service and it took one hour and 45 minutes start to finish. More

by Mikehuhn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Can’t remember
Aug 07, 2022 -

AutoNation Ford Corpus Christi responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 04, 2022

Very pleased. In just have of a day my vehicle was ready to go. Great service More

by myrnagsimms
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandy & Demetrio
Aug 07, 2022 -

AutoNation Ford Corpus Christi responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 02, 2022

My service tech told me about how many cays it might be before they could get the parts in and actually they came in about a wek before i expected., which was a nice surprise. and he also was very nice and More

by Jimmie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dimitrio Blanco
Aug 04, 2022 -

AutoNation Ford Corpus Christi responded

Hi Jimmie, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

August 01, 2022

Happy with the service man but not happy with the wait time. Only 1 service man when I arrived. More

by dletty2820
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick
Aug 01, 2022 -

dletty2820 responded

Service of my vehicle was excellent but there was only 1 service rep there. So my appointment was at 1:30 and I didn’t speak to a service rep until it was maybe about 1:50. Was told that someone would be with me but no one ever came and the only service rep there, was busy with the customer before me. So my oil and tire rotation service took 2:30-3 hours. I think if there were more than 1 service rep my time at the service department may have been cut down to 2 hours tops.

Aug 01, 2022 -

dletty2820 responded

Patrick my service rep was a pleasure to deal with. He is usually my service rep when I take my vehicle in for service. I give him 5 stars. He let me know what other services my vehicle would need soon and that’s always good to know.

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