AutoNation Ford Corpus Christi - Service Center

Serviceman Demetrio was top notch as usual. He explained the issue with my car and gave me notice it would take several days to fix. Very happy customer! He explained the issue with my car and gave me notice it would take several days to fix. Very happy customer! More

Alicia Gamez has been my Service Advisor for several years. I won't deal with anyone else. My reason has nothing to do with any of the other Service Advisors. Alicia Gamez is everything you want in some years. I won't deal with anyone else. My reason has nothing to do with any of the other Service Advisors. Alicia Gamez is everything you want in someone whose job is to deal with the general public. She listens to you and she maintains a consistent demeanor regardless of the attitude of the customer. Alicia treats every customer as if they are her only customer. She explains everything in a language that is easy to understand and if she doesn't have the answer she doesn't hesitate to get one. This visit to the Service Department was no different. In fact, this visit required a few more complicated challenges then a normal maintenance visit. Alicia was great in addressing them all. In fact, I would be remiss if I didn't mention Donnie in the Service Area. He did a great job I making all the necessary repairs and even took the time to review a couple of options in making one of the repairs. Many thanks as always to folks like Alicia and Donnie More

Nice, friendly salesperson. Detail center not so good, items were taken from my car and not returned. Detail center not so good, items were taken from my car and not returned. More

Melody was very nice who tookcare of me. ..You need more people like her...Very courteous... ..You need more people like her...Very courteous... More

Great service and short wait. Appointment was at 7am, car was serviced and I was leaving in around an hour. Waiting area very clean!! Thanks Appointment was at 7am, car was serviced and I was leaving in around an hour. Waiting area very clean!! Thanks More

Great service. I was sent an email for an extremely discounted oil change and they honored it with out any hesitation. Service writer was very professional and he I was sent an email for an extremely discounted oil change and they honored it with out any hesitation. Service writer was very professional and helpful. More

After shelling out 800 bucks, is your engine supposed to be billowing black smoke when you get home from getting "repairs" done at AutoNation Ford? I opened the hood and the first thing I see are visible e be billowing black smoke when you get home from getting "repairs" done at AutoNation Ford? I opened the hood and the first thing I see are visible exposed wires and smoke coming from the area they worked on. Bottom line is they did not fix the problem the vehicle was brought in for and they caused more damage. The service rep was rude, condescending, and unprofessional. He lied on multiple occasions during our conversation after I arrived home. Also, he didn't indicate on the invoice under "customer states" what I had told him initially about the issue with the vehicle. He proceeded to tell me I would have to pay for the tow if THEY determined they didn't cause the problem. Who the xxxx else caused the problem? That is laughable and absurd. Taking my car back to this place to fix whatever damage they did would be ridiculous. Find somewhere else to take your vehicle. The incompetence and lack of professionalism here are shocking. More

Alicia Gamez was very friendly and knows. I was able to contact her and she kept me updated. I was able to contact her and she kept me updated. More

They just can't fix what Ford Motor Company screwed up. Until FMC issues a recall on the issue, it will never be fixed. Until FMC issues a recall on the issue, it will never be fixed. More

Very satisified customer! Excellent customer service! I was always greeted with a smile and my questions were answered thouroughly. Autonation Ford is always my go to for buy Excellent customer service! I was always greeted with a smile and my questions were answered thouroughly. Autonation Ford is always my go to for buying vehicles and having services done to my vehicle. More