AutoNation Ford Corpus Christi - Service Center

I have never had to work so hard to get service from a service department. My car was taken in on August 30th at that time, there was a Ford Recall on my transmission. I was told it would be two to three service department. My car was taken in on August 30th at that time, there was a Ford Recall on my transmission. I was told it would be two to three days to hear back. After 7 days I sent a text, after not hearing for 12 days I sent a text, then and email, than a phone call after 14 days I received and received an estimate. I asked how much would be covered under the recall. I was told I will get back with you tomorrow. After 7 more days I texted and called received no response. I asked to speak with a manager and was transferred to the voice mail of the service coordinator I had not heard back from. When I did receive a call back there was no apology for ignoring me, there was no explanation of time expiation of time. I received a text after an additional 14 days saying your car will be ready tomorrow. I replied about the total amount due and was ignored, then a text saying sorry the next day, then a phone call saying nope sorry tomorrow, then no Monday. I finally received a call at 5 pm on October 24th 8 weeks in that my car was ready. I have no idea about there sales but if the service is any indication. I would say unless you absolutely MUST go here than stay away. More

Service department is great! Demitrio was really knowledgeable and helpful even though I was frustrated no with him but my vehicle. he understood and was very calm and did tremen Demitrio was really knowledgeable and helpful even though I was frustrated no with him but my vehicle. he understood and was very calm and did tremendous job! More

Excellent dealership. No issues. Service manager David is the best! Wished all visits were this easy. No issues. Service manager David is the best! Wished all visits were this easy. More

My S-Rep was Louis. I came in a week early for a scheduled appointment (ealiest online available), my date mix up. I asked Louis if they could take it early. He said if I came in a week early for a scheduled appointment (ealiest online available), my date mix up. I asked Louis if they could take it early. He said if I left it there, he would do his best to get it done, no promise's. Oil change, tire rotation, with exchanging new lug nuts, and a recall item, all completed! Was called early afternoon to come get it. Louis was pleasant, and very professional. I've bought 2-3 Fords, 1 from Auto Nation. Have had all 3 worked on at Auto Nation over the past 16+ years, and their Service Department has always been exceptional. Thanks! More

Patrick was very courteous and knew the answers to my questions. I feel that the work was done in a timely manner. questions. I feel that the work was done in a timely manner. More

My rep was Tiffany she was very nice ,professional and passionate about her job. She explain in detail as to what was gonna happen. I was very satisfied with her performance passionate about her job. She explain in detail as to what was gonna happen. I was very satisfied with her performance More

been dealing with this dealership for 15 years, I have bought 4 trucks from Gary Eddins, service has been good to me. All i have to say. bought 4 trucks from Gary Eddins, service has been good to me. All i have to say. More

Excellent service and very professional honest and if thing are pricey they will let you know thing are pricey they will let you know More

Very happy with the service ,friendly staff 👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻🇺🇸💪👍🏻👍🏻👍🏻👍🏻Would recommend,very happy with the service,A+ 👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻🇺🇸💪👍🏻👍🏻👍🏻👍🏻Would recommend,very happy with the service,A+ More

Very disorganized took a week to get in and a week at the shop. Was called to pick up truck and was notified it wasn’t ready. shop. Was called to pick up truck and was notified it wasn’t ready. More