AutoNation Ford Corpus Christi

Keely did a great job walking me through the repair process and keeping me informed. process and keeping me informed. More

I’ve been coming to this locations for 20 years, this is the worst services I’ve ever seen. Each time I come there is less people and longer waiting times, this last visit was the end. Dropped off F150 at 1 the worst services I’ve ever seen. Each time I come there is less people and longer waiting times, this last visit was the end. Dropped off F150 at 10:30 am (app time) no one called me all day, I finally called them after 3 try’s getting someone to answer at 4:30 pm to find what the status was. Six hours for an oil change is a bit much I would say. So I won’t be buying another maintenance plan or returning for any service, will try Sames Ford dealer down the street, can’t be any worse you thing. More

The dealership was clean well lite, beautiful showroom, very friendly atmosphere very welcoming. Great display of the vehicles very friendly atmosphere very welcoming. Great display of the vehicles More

No response from the dealership It would have been nice to get a response of some kind to get a response of some kind More

After a bad experience, John called me and did his best to fix my problems on my car and make things right. to fix my problems on my car and make things right. More

Vehicle was towed in on July 3rd, with cracked cylinder head. I diagnosed it myself by looking at dipstick and radiator cap, not rocket science. They called me to say it wouldn't start, engine is hydrolock head. I diagnosed it myself by looking at dipstick and radiator cap, not rocket science. They called me to say it wouldn't start, engine is hydrolocked. They then spun a web of xx to me saying they had to do a leak down test and check for codes. Funny, how do you do a leak down test on a hydrolocked engine? It sat there and wasn't looked at or diagnosed until July 7th. Took 2 business days for parts department and advisor to work up an estimate. Waited about 2 days for Extended warranty company to approve repair. Now its going on 7 days waiting for a new engine. They have to now have parts department call for update on engine ETA? Worst customer service I have ever experienced, service department advisor and manager are rude and condescending, as they wanted to know who diagnosed the car? It's pretty obvious what the problem is if they opened the hood and pulled the cap and oil dipstick. They do not call you, phone calls and voicemail messages are not returned, you have to keep calling them for a status update. As soon as this vehicle is repaired, I am trading it in to a non AutoNation dealership. I have worked in the automotive dealerships for over 25 years and never provided or experienced anything like this before. More

AutoNation Ford always goes above and beyond all three times that I’ve been there to purchase a vehicle either for myself or my kids. They’re staff is awesome! times that I’ve been there to purchase a vehicle either for myself or my kids. They’re staff is awesome! More

Took my truck in for the check engine light that kept coming and spoke to John Serna in service and he said that was not a problem i can get in the shop and let me what was going on that same day the tru coming and spoke to John Serna in service and he said that was not a problem i can get in the shop and let me what was going on that same day the truck was ready . Awesome service and excellent communication from John. More

Great people, they made sure I was good to go in every way. Made sure I was happy and satisfied in every way getting my vehicle. way. Made sure I was happy and satisfied in every way getting my vehicle. More

I had inquired over the Internet about a vehicle. And Mr. Ken reach out to me and told me he had the vehicle that I was inquiring about at the dealership in Corpus. I went and looked at the at the ve And Mr. Ken reach out to me and told me he had the vehicle that I was inquiring about at the dealership in Corpus. I went and looked at the at the vehicle. I purchased my truck and very happy with my purchase and with everyone that I dealt with while I was there, everyone was so nice and courteous I would recommend AutoNation Ford to anyone More