AutoNation Ford Corpus Christi

Was having issues with violent vibration in front end. Another dealer diagnosed a different problem than this dealership. The repair work was done, and I have not had an issue since. I appreciate the q Another dealer diagnosed a different problem than this dealership. The repair work was done, and I have not had an issue since. I appreciate the quick repair and my service advisor kept me informed during the entire process, unlike the previous dealership. More

It used to be that you had a service rep that you would deal with and a phone call was promptly returned. Of late, it's become difficult to reach a 'heart beat' and get an appointment set up and you deal w deal with and a phone call was promptly returned. Of late, it's become difficult to reach a 'heart beat' and get an appointment set up and you deal w/someone 'new' each time ... the 'personal' interaction between customer and service rep seems to be gone. Makes one feel that you just a 'number' not a customer. More

I was looking for a gently used 2020 Expedition for the wife so I called the sales Rep that I bought my new truck several months back, He did a good job finding the vehicle getting it shipped and getting i wife so I called the sales Rep that I bought my new truck several months back, He did a good job finding the vehicle getting it shipped and getting it all cleaned up but he failed to mention it only had one key until all the paperwork was done and I ask for the second key. He said I will see what I can do. After this I only heard from him when I called him (if he would answer). 2 weeks later still no key but he did answer my last call and told me they wont provide me another key but will sell me a new one. More

The customer service was great but there is always a catch on their Extended warranty. The Manufacturer warranty was up but the one item that my F250 needed was not covered. I was gracious to save them catch on their Extended warranty. The Manufacturer warranty was up but the one item that my F250 needed was not covered. I was gracious to save them money for the carpet and just let them shampoo the carpet. They could not cover a elbow that didn’t even come with A/C system the truck. Ford would not cover or the AutoNation Extended warranty didn’t. There is a big disconnect with this whole situation to take care of me as a AutoNation Customer. I bought this Truck New but feel like I bought it Used. Poor warranty Service. More

Appreciated the progress call, am looking for possible new car, Taylor was very informative from the sales dept. new car, Taylor was very informative from the sales dept. More

Only issue was that it took 2 1/2 hours to get a simple oil change. Other than that everything was fine!! oil change. Other than that everything was fine!! More

Good customer service people. Great shuttle service people. He always remembers me and very polite. people. He always remembers me and very polite. More

Went in to get my vehicle inspected for it's registration due this month. Fast and easy getting it done with the help from Alicia G. She is always providing excellent team work. due this month. Fast and easy getting it done with the help from Alicia G. She is always providing excellent team work. More

Great customer service and communication. Friendly, knowledgeable, and respectful staff. They were able to get my vehicle out in a timely manner. knowledgeable, and respectful staff. They were able to get my vehicle out in a timely manner. More

Love this truck price was reasonable and hybrid has good fuel economy and power great interior great truck to get things done in and love 40 plus miles to gallon fuel economy and power great interior great truck to get things done in and love 40 plus miles to gallon More