AutoNation Ford Corpus Christi

It is always quick and easy to get an appointment set up for service here, and they always get the work done in a timely manner. My go to place for maintenance on my F-150. for service here, and they always get the work done in a timely manner. My go to place for maintenance on my F-150. More

Completed on time as promised Friendly fast service was a plus and everything done as peomised a plus and everything done as peomised More

Service was done on time and finished when promised. Updates were given in a timely manner. Updates were given in a timely manner. More

Exceptional service fast turn around and excellent customer service. I always trust the techs at auto nation ford to work on my truck customer service. I always trust the techs at auto nation ford to work on my truck More

Poor communication between departments. We've called our salesman that sold us our vehicle many times and left messages but never returned. When we bought the vehicle in November, a sensor We've called our salesman that sold us our vehicle many times and left messages but never returned. When we bought the vehicle in November, a sensor needed replaced and had been in back order which is understandable with the logistics and supply issues since COVID. But this part had sisterly been in for a good while and we weren't made aware until we brought it in for the stuff month oil change. We scheduled a date to have the sensor installed prior to leaving the service area from the six month oil change only to receive calls from the parts dept demanding we bring the vehicle in for the sensor installation because the party had been there "for a considerable amount of time". We were very happy with our purchase experience and the vehicle in general. It would be great if Sales, Parts and Service departments communicated amongst each other effectively. More

Melody,Jennifer, Darrel and Jackie were great to deal with. BUT, Ford communicate is a big FAIL. I could not talk to anyone to get a update on the work being done on my vehicle. Great people, very bad with. BUT, Ford communicate is a big FAIL. I could not talk to anyone to get a update on the work being done on my vehicle. Great people, very bad communication problems!!!!! More

Al was amazing he followed up several times made the experience ver easy and comfortable experience ver easy and comfortable More

I am happy with the work done and mechanics seem very knowledgeable and dedicated. The o e thi g that really needs to improve is the communication from the service advisor. I do not like to call and pe knowledgeable and dedicated. The o e thi g that really needs to improve is the communication from the service advisor. I do not like to call and pester the service advisor about the status of my vehicle. I think if you have my vehicle for days when I took it in on an appointment by the third day I should get a call from the service advisor with a status . If you intend to keep my vehicle over a weekend I deserve a call letting g me know the status. I never recieve status updates and this is the 2nd time my vehicle was there for over 5 day with zero status updates and both times it was kept over a weekend with no update unless I call. More

Brandy and David were very accommodating and provided exceptional service. Very pleased with how everything was handled and by the customer service they provided. The text notification regarding updates exceptional service. Very pleased with how everything was handled and by the customer service they provided. The text notification regarding updates was wonderful. More

Good service. . some hassle with being informed by dealership that car was ready after service and updates. . took car in at 10 am - picked it up at 7.30 pm. . rec . some hassle with being informed by dealership that car was ready after service and updates. . took car in at 10 am - picked it up at 7.30 pm. . received no messages on status on my cell. .could not reach service dept after 4 pm only voice mails.. They must have called an old number disconnected as dealership insisted they had left two messages - not on my phone. . More