AutoNation Ford Burleson - Service Center
Burleson, TX
546 Reviews of AutoNation Ford Burleson - Service Center
I'm confident the mechanic that performed the work is quite capable. The service writer is about as poor and unprofessional as I've ever encountered. Because of that when looking to purchase a vehicle th quite capable. The service writer is about as poor and unprofessional as I've ever encountered. Because of that when looking to purchase a vehicle this dealership is not a consideration. More
Had some bad experiences here in the past, but it looks like they are headed in the right direction. Took my truck to get serviced yesterday, and dropped it off. They sent me a video of the mechanic going like they are headed in the right direction. Took my truck to get serviced yesterday, and dropped it off. They sent me a video of the mechanic going over my truck for me. It was pretty impressive. Douglas in Service has always been a pleasure to deal with. Keep heading in the right direction AutoNation Ford Burleson! More
They do a great job. They keep me informed of what needs to be done and they get the job done as quickly as possible They keep me informed of what needs to be done and they get the job done as quickly as possible More
I realized that this dealer is not honest. I bought a vehicle here that in my first oil change I took it to a honda dealership because my vehicle is deep and it turns out that the engine oil d I bought a vehicle here that in my first oil change I took it to a honda dealership because my vehicle is deep and it turns out that the engine oil drain screw was damaged, and I told them not to touch the vehicle because it had a dealer's warranty, I brought it to AutoNation Ford Burleson and instead of fixing it they put a seal on me so that I don It's time to repair it for me with my extended guarantee by paying a deductible that shouldn't have happened. I thank AutoNation Ford Fort Worth for their good service and good customer service, I think they are the best. More
Although they have not repaired my car, yet, they are diligent in making every effort to do so. They actually gave me a loaner vehicle – much appreciated! diligent in making every effort to do so. They actually gave me a loaner vehicle – much appreciated! More
I was not asked about the oil that was in the truck. We use semi synthetic. They put regular oil in. They also did a mutli point inspection but didn't fill any fluids nor did they tell that I was out We use semi synthetic. They put regular oil in. They also did a mutli point inspection but didn't fill any fluids nor did they tell that I was out of two different fluids. When calling back to talk to someone about this all i get is voicemail. More