AutoNation Ford Burleson - Service Center

Awesome knowledgeable service always treated with respect Would recommend this dealer ship and service department to all the people I know Would recommend this dealer ship and service department to all the people I know More

The last time I had an appointment my car was there for 3 business days and was never looked at. I gave up and went and picked it up. I can’t rate the service because I didn’t receive any service at all business days and was never looked at. I gave up and went and picked it up. I can’t rate the service because I didn’t receive any service at all More

The wait time is ridiculous. I have used Auto nation north fw for many years and never waited more than an hour for my vehicle to be serviced. I waited 3.5 hours this past visi I have used Auto nation north fw for many years and never waited more than an hour for my vehicle to be serviced. I waited 3.5 hours this past visit to Burleson and no one checked in to let me know why their was such a long delay. More

Great service, Kip keep us updated on the progress, Highly recommend . Done in a timely manner thanks Highly recommend . Done in a timely manner thanks More

Great service fast and friendly, service advisor was informative provided additional information. Will continue to work with dealership. informative provided additional information. Will continue to work with dealership. More

Provided service but did not check error codes like requested Battery needed replacement which was cause requested Battery needed replacement which was cause More

I car just stop on the freeway an I was going crazy an I had my son in the car so thank God this place was across the way an they took good care of me an my son while they was checking the status of my truc had my son in the car so thank God this place was across the way an they took good care of me an my son while they was checking the status of my truck I was very happy just to know that they care about me an my son plus my truck 🤗 so thanks for fixing the problem an taking care of me an my son I truly appreciate it 🙏 More

Best dealership in Texas! From start to finish this place is hands down the very best dealership I’ve ever worked with. They aren’t pushy or make you wait for hours. The fi From start to finish this place is hands down the very best dealership I’ve ever worked with. They aren’t pushy or make you wait for hours. The financing was smooth and pleasant as well. Very nice people all the way around. More

Brought my vehicle in for service, any time I would call for an update I would get voicemail and then a call back sometimes the next day. I had to go to the dealership for updates. I did get calls wanting for an update I would get voicemail and then a call back sometimes the next day. I had to go to the dealership for updates. I did get calls wanting to perform additional repairs twice but never an update. Was not notified when the repairs were completed, came by the dealership and my service advisor was not there but was given an update by someone else. Came back the next day and my service adviser said he had to check if complete and then said it was and then completed the paperwork so I could have the vehicle back. More

The entire service process was wonderful. They communicated in a very timely manner to let me know how the repairs were progressing. They communicated in a very timely manner to let me know how the repairs were progressing. More