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AutoNation Ford Burleson - Service Center

Burleson, TX

4.1
550 Reviews

550 Reviews of AutoNation Ford Burleson - Service Center

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May 19, 2022

The service rep was attentive and thorough. He answered all my questions and insured that the service was completed on my Jeep. More

by Thunderbrad
Recommend Dealer
Yes
Employees Worked With
Douglass Owens
May 21, 2022 -

AutoNation Ford Burleson responded

Hi, it is great to read such wonderful comments about your experience with us! We always strive to provide personable and excellent customer service. Thank you for the review!

May 19, 2022

Great people to work with! Had my truck ready quickly, and the repair was done correctly. More

by jbefort24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian
May 21, 2022 -

AutoNation Ford Burleson responded

Hi, your comments keep us motivated and working hard for all our guests! Feel free to stop by if you ever need any more help.

May 19, 2022

Matt Masters is very good and keeps his customers informed. A pleasant experience for sure. More

by tbeasley_76118
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Masters
May 21, 2022 -

AutoNation Ford Burleson responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

May 18, 2022

Courteous, helpful. My service rep was busy so another rep came right out to help me. He kept me informed throughput the waiting time. When my vehicle was done he broug More

by Pat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure of names
May 20, 2022 -

AutoNation Ford Burleson responded

Hi Pat, we are very happy to have provided you with such a positive experience! If you ever need help, just give us a call. Happy motoring!

May 16, 2022

Burleson Ford / Matt Masters & Dom, & all the other employees take Great Care of my Truck & Me, keeping me safe on the road. Professional & Friendly. I always return for routine maintenance & Highly re More

by hkp1313
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Masters / Dom / Pat
May 18, 2022 -

AutoNation Ford Burleson responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

May 11, 2022

Great service and friendly, helpful people. I will be back as I am time after time. Very happy. More

by stahl.matt343
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kipp
May 14, 2022 -

AutoNation Ford Burleson responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 09, 2022

Took my expedition in for a few things,oil change,tire rotation and a recall. While it was there they notice back light on my lift gate was not working. Very thankful since I was under 2k miles from my wa More

by brandi-barnett
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Masters
May 12, 2022 -

AutoNation Ford Burleson responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

May 07, 2022

Has always been great service. I would definitely recommend to other people. They will take care of you. More

by Kerby747
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fernando
May 09, 2022 -

AutoNation Ford Burleson responded

Hi, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Ford Burleson and we hope to be of service again in the future.

May 06, 2022

.very, very poor customer communication. All the service not don, took most of the day to complete a 15 minute job. More

by Skaisler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kip, linda
May 08, 2022 -

AutoNation Ford Burleson responded

Hi, thank you for bringing this matter to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (817) 522-3224 to discuss what we can do to help.

May 02, 2022

They person That help me was helpful. Waited for my truck and it was done fast. More

by robertaremsr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trainer in Service.
May 05, 2022 -

AutoNation Ford Burleson responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

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