AutoNation Ford Burleson - Service Center

Service advisor handled everything very well had my truck serviced and had it done in a timely manner. serviced and had it done in a timely manner. More

Matt Masters was excellent He went above and beyond the call of duty It took a while for the problem to resolve but it was him who finally figured out the issue call of duty It took a while for the problem to resolve but it was him who finally figured out the issue More

I was told the recall repair would take half a day. I took the vehicle in at 9am one day. It was completed the next day at 3:30pm. I took the vehicle in at 9am one day. It was completed the next day at 3:30pm. More

Thank you Fernando C. The best service tech. Always gets us in and out in a timely fashion. The best service tech. Always gets us in and out in a timely fashion. More

The SERVICE department of this dealership needs better leadership and customer service attention. Communication is important and it is lacking at AutoNation Burleson. The personnel are good, there just leadership and customer service attention. Communication is important and it is lacking at AutoNation Burleson. The personnel are good, there just needs to be attention to improving their customer service skills. More

I have used this dealership for years and have always had a good experience. May 24, 2022 was no exception. They have always been kind, courteous and helpful. Douglas Owens took very good care of me. a good experience. May 24, 2022 was no exception. They have always been kind, courteous and helpful. Douglas Owens took very good care of me. More

Service work was good. Even though interior had paper floor mat and plastic seat cover interior door panel had scuff marks and dirty floor I had to clean. Even though I h Even though interior had paper floor mat and plastic seat cover interior door panel had scuff marks and dirty floor I had to clean. Even though I had an appointment I waited 3 hours for service completion without any updates. More

The best service ever! Professional staff and skilled mechanic. I am writing to thank you for the quality of service provided. I sincerely appreciate your efficient, gracio Professional staff and skilled mechanic. I am writing to thank you for the quality of service provided. I sincerely appreciate your efficient, gracious customer service. More

Burleson Ford is great to deal with. They have always been knowledgeable on questions I have had. Burleson Ford has given us excellent service and there employees all have been very kind They have always been knowledgeable on questions I have had. Burleson Ford has given us excellent service and there employees all have been very kind and friendly. More

They got me in without an appointment and we’re done with everything in little over hour everything in little over hour More