AutoNation Ford Burleson - Service Center

great dealership close to home been going there since 2015 this last time wait time was decent others time not so good 2015 this last time wait time was decent others time not so good More

Setting up the appointment and taking my car in for service was easy. The staff was friendly and professional. service was easy. The staff was friendly and professional. More

It was easy for me to schedule and they completed the service much quicker than expected. service much quicker than expected. More

Love Jerry Fisher in the Svc Dept. ... he's efficient, friendly, helpful and ON IT. ... he's efficient, friendly, helpful and ON IT. More

Service advisor Fernando Cano was very customer service orientated. He did everything he could to get me back on the road as quickly as possible. He was aware that I had to have the vehicle towed in to you orientated. He did everything he could to get me back on the road as quickly as possible. He was aware that I had to have the vehicle towed in to your dealership, and that I was trying to get home to Oklahoma City as soon as possible. More

They do not respond and don't honor their word. I'm beyond disappointed with this whole experience I'm beyond disappointed with this whole experience More

Great customer service in the service department. I also appreciate that the dealership offers coffee and tea. I also appreciate that the dealership offers coffee and tea. More

I had an appointment for oil change & tire rotation. When I got there I was told it would take at least 2 hours. If I have an appointment I shouldn't have to wait 2 hours. When I got there I was told it would take at least 2 hours. If I have an appointment I shouldn't have to wait 2 hours. More

Matt Masters in service is so awesome. Any time I need anything whether it’s maintenance or a major service. He gets me taken care of. I’ve never had such a great experience every single t Any time I need anything whether it’s maintenance or a major service. He gets me taken care of. I’ve never had such a great experience every single time I’ve taken my vehicle into service until now! More

I've been doing business at this dealership for the last 16 years and I've never had a bad experience, they always been polite and courtesy, they've always gotten my trucks out when they said they would be 16 years and I've never had a bad experience, they always been polite and courtesy, they've always gotten my trucks out when they said they would be ready. More