AutoNation Ford Burleson - Service Center
Burleson, TX
546 Reviews of AutoNation Ford Burleson - Service Center
I had a recall and needed an oil change. I was unable to take my truck to the dealership so the GM Paul Solomon came and personally took my truck and had everything done. Can't find that ju I was unable to take my truck to the dealership so the GM Paul Solomon came and personally took my truck and had everything done. Can't find that just anywhere. Thanks More
the dealership has been very helpful. we used the recall department and they repaired both mine and my daughters car. I appreciate the way they fixed the cars and got them both back t we used the recall department and they repaired both mine and my daughters car. I appreciate the way they fixed the cars and got them both back to us. thanks again. More
I ordered tires they got them the next day they called me set up an appointment I showed up got my tires put on pretty fast and I'm on my way great job I'm happy set up an appointment I showed up got my tires put on pretty fast and I'm on my way great job I'm happy More
Kip was the person who helped us, called & kept us updated on oil change & recall being done! Only problem was when checking out, they always forget we have the premium maintenance with Ford and try updated on oil change & recall being done! Only problem was when checking out, they always forget we have the premium maintenance with Ford and try to charge us!! More
Every since I bought this car from them and I have taken it in for service of any kind, there has been an issue. The service department is terrible. This time, I had an appointment for a recall. I waited fo it in for service of any kind, there has been an issue. The service department is terrible. This time, I had an appointment for a recall. I waited for about 20 mins to be waited on then another 10 only to find out they don’t have the part. Wouldn’t you think they could know that before I went for my appointment?? More
The difference between this dealership & all others is they have Matt who takes a genuine interest in his customers & a team that hits the ground running! Yall know it's hot as xxxx out here & they were s they have Matt who takes a genuine interest in his customers & a team that hits the ground running! Yall know it's hot as xxxx out here & they were steadily working to keep the line moving. All those working at 8am were still there when I returned at 7pm- even their very friendly clerk, Linda! More