AutoNation Ford Burleson - Service Center

Service department is dependable and honest. Vehicle was ready on time as promised. Definitely recommend! Vehicle was ready on time as promised. Definitely recommend! More

Fernando was very friendly and easy to communicate with. I would text him, and he would respond in a timely manner. I appreciate all that Fernando did to get my vehicle back to me! I would text him, and he would respond in a timely manner. I appreciate all that Fernando did to get my vehicle back to me! More

I can't say enough about the great experience I had at Autonation Ford in Burleson. My new Ford Transit Motorhome had a constant check engine light and an additional issue with the radiator fans running c Autonation Ford in Burleson. My new Ford Transit Motorhome had a constant check engine light and an additional issue with the radiator fans running constantly. It was a difficult issue to diagnose and fix, since Ford as we learned later had not properly grounded the computer that controlled the AWD system and fans. With the help of Phillip, the assigned mechanic, Mat the service advisor and Linda from Customer relations everything was repaired. I give Autonation Ford 5 Stars for this difficult fix and recommend anyone with a Ford product including a Ford based motorhome to use this dealer. Thank you Autonation Ford and a special thanks to Linda in Customer service. More

I got really bad service at this location I bought my F150 truck from this location I have been coming to this location for about three or four years I have one year left to pay off my vehicle this was t F150 truck from this location I have been coming to this location for about three or four years I have one year left to pay off my vehicle this was the worst time I just came for all change and they kept my vehicle all day I called them to find out if it was ready when I came they was very cold they gave me no receipt for the work they done on my vehicle they have gave me a receipt every other time the guy said he would text it to me it never happened this was the worst service I ever had from any business I’ve ever been to I would never go back to this location again super disappointed More

Reliable work - I just think if you schedule a oil change it shouldn’t take over two hours it shouldn’t take over two hours More

Matt the rep who took my information was very friendly and courteous. He listened and followed up to make sure that all the work was done properly. He was helpful in informing me of the service portion th and courteous. He listened and followed up to make sure that all the work was done properly. He was helpful in informing me of the service portion that was remaining on my contract. Thank you for your pleasant and courteous service More

I took my 2018 F150 in for service and was placed with Douglas. He went above and beyond to help me. The biggest problem I had was not with the service dept but with the warranty company I had and Douglas Douglas. He went above and beyond to help me. The biggest problem I had was not with the service dept but with the warranty company I had and Douglas diligently worked with them and kept me constantly in the loop. He called me numerous times to give me updates on what was happening with my truck. I've never had a service advisor do for me as much as Douglas did. He will definitely be the one I call upon should any more issues come up with my truck. More

Made an APPT via the FordPass App for my 20k mile service plan, I scheduled the service for a Saturday. I dropped off my F350 at 0900 on Saturday and by noon the service had been completed. I had the chanc plan, I scheduled the service for a Saturday. I dropped off my F350 at 0900 on Saturday and by noon the service had been completed. I had the chance to pickup my truck that day but for personal reasons I picked it up Monday morning. What great service... Couldn't have asked for a better Service Center!!! Bravo Zulu!!! Richard USN Vet More

I had a problem with my AC electrical power up fan, Matt took it in for service and got it back to doing what its suppose to do, especially in the 100+ weather we have been having. Thank you Matt and Burle took it in for service and got it back to doing what its suppose to do, especially in the 100+ weather we have been having. Thank you Matt and Burleson Ford. More

I had a recall, thank you Kipp Morris for your professional and friendly experience. My car was done in one day. professional and friendly experience. My car was done in one day. More