AutoNation Ford Burleson - Service Center
Burleson, TX
546 Reviews of AutoNation Ford Burleson - Service Center
I had to stop by every week for over a month to stay on them to find out when my vehicle was going to be repaired. The work that was done was good but the follow up on the service side really needs work. I them to find out when my vehicle was going to be repaired. The work that was done was good but the follow up on the service side really needs work. I will probably go to another dealership next time. More
Burleson Ford was extremely helpful whe my new Bronco had issues on a road trip over Thanksgiving. My service advisor, Destiny, was the best- she went above and beyond to get my truck in and make sure the i issues on a road trip over Thanksgiving. My service advisor, Destiny, was the best- she went above and beyond to get my truck in and make sure the issues were dealt with! More
The service advisor, Doug Owens, was very friendly and professional when he checked me in for the oil change and tire rotation. He walked me to my vehicle when it was ready to go. professional when he checked me in for the oil change and tire rotation. He walked me to my vehicle when it was ready to go. More
The mechanics were the most worthless mechanics I have ever experienced in my life. Things that were supposed to be repaired in the over a month that they had my vehicle were not even touched, and yet wer ever experienced in my life. Things that were supposed to be repaired in the over a month that they had my vehicle were not even touched, and yet were marked as complete. It was so bad that the consultant had to repair the items himself in front of me. There is no excuse for the poor customer service I received from Autonation Ford in Burleson. More
Automation Ford services both of my F150’s. They have always done a great job of servicing my trucks and letting me know what needs to be done. Kip and the other service techs do a great job of They have always done a great job of servicing my trucks and letting me know what needs to be done. Kip and the other service techs do a great job of keeping me informed on what is happening with my trucks and when I can expect to get them back. Jobs are done on time More