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AutoNation Ford Burleson - Service Center

Burleson, TX

4.1
548 Reviews

548 Reviews of AutoNation Ford Burleson - Service Center

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December 06, 2022

Service was great, took my car in for an oil change and it was done in a timely manner. Doug was my service rep and he was very professional and helpful. I'll be back for future service. More

by Donna C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug
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Dec 09, 2022 -

AutoNation Ford Burleson responded

Hi, we are pleased to hear you had such a positive experience with us, Donna! Don't hesitate to call us if you ever need anything. Be safe on the road!

December 05, 2022

During these times and how the world is today they seem fair enough compared to other businesses More

by danielpinneda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kipp Moore
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Dec 09, 2022 -

AutoNation Ford Burleson responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

December 04, 2022

The visit was exceptional. People great and service was handled in a professional manner. Thank you! More

by bennettjim96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Moore
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Dec 06, 2022 -

AutoNation Ford Burleson responded

Hi, we are pleased to hear you had such a positive experience with us. Feel free to stop by if you ever need any more help.

December 01, 2022

Burleson Ford was extremely helpful whe my new Bronco had issues on a road trip over Thanksgiving. My service advisor, Destiny, was the best- she went above and beyond to get my truck in and make sure the i More

by Carney100
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Destiny
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Dec 03, 2022 -

AutoNation Ford Burleson responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

December 01, 2022

I had to stop by every week for over a month to stay on them to find out when my vehicle was going to be repaired. The work that was done was good but the follow up on the service side really needs work. I More

by Connor.01
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Won’t throw him under the bus
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Dec 03, 2022 -

AutoNation Ford Burleson responded

Hi, we are deeply disappointed by your experience at AutoNation Ford Burleson. If you'd like, please contact our General Manager at (817) 522-3224. We'd appreciate the chance to make your experience a positive one.

November 30, 2022

Pleased with the results of your efforts to get the job done in a timely manner. Thank you. More

by ropersone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fernando
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Dec 01, 2022 -

AutoNation Ford Burleson responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 29, 2022

More concerned with getting my 2022 bronco out the door rather than fixing the issue. More

by Shanetrout22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Fernando
Report | Print
Nov 30, 2022 -

AutoNation Ford Burleson responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (817) 522-3224 to discuss what we can do to help.

November 24, 2022

The service advisor, Doug Owens, was very friendly and professional when he checked me in for the oil change and tire rotation. He walked me to my vehicle when it was ready to go. More

by Billy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Douglas Owens
Report | Print
Nov 25, 2022 -

AutoNation Ford Burleson responded

Hello Billy, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Burleson. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 23, 2022

BEST SERVICE IN TEXAS! GREAT EXPERIENCE!!!! KEEP UP THE GOOD WORK AND WILL SEE YOU ON MY NEXT NEED FOR SERVICE. More

by dnrexroat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MATT MASTERS, NEW SERVICE WRITER
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Nov 24, 2022 -

AutoNation Ford Burleson responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

November 23, 2022

great service done in a timely manner. Parts manager always helpful and friendly. Highly recommend More

by Dbates1013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Polley
Report | Print
Nov 24, 2022 -

AutoNation Ford Burleson responded

Hi, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Ford Burleson and we hope to be of service again in the future.

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