AutoNation Ford Burleson - Service Center

Great customer service and quick response and repairs thoroughly kept me informed with repair status thoroughly kept me informed with repair status More

Awful experience. I was told to take by Autonation I had to take my Tundra to Autonation in Burleson. After keeping my truck for 2 weeks I was told they could not fi I was told to take by Autonation I had to take my Tundra to Autonation in Burleson. After keeping my truck for 2 weeks I was told they could not fix a Toyota and I had to take to the Toyota dealership down the street. My truck was a Toyota when I first took it there and it was a Toyota still after 2 weeks. I should have been told in the 1st couple days they couldnt fix it. Toyota had it fixed and back to me in 3 days and 1 of those days was a Sunday. I was also told after that my extended warranty could be used anywhere not just Autonation. My truck will go to Toyota from now on. More

I'm sure you have record of person that helped me. don't have that info myself. They were very attentive and professional. Service was quick and efficient. don't have that info myself. They were very attentive and professional. Service was quick and efficient. More

Buy all my vehicles from here! Appreciate the waiting room has a desk so I can work while I wait. Appreciate the waiting room has a desk so I can work while I wait. More

Received 2 notices for recall and service. Made the apt. and was done in half the time stated for what my car needed. Made the apt. and was done in half the time stated for what my car needed. More

I really like Auto nation Ford. They were upfront with the pricing. I intend on doing.more business with them in the very near Future! They were upfront with the pricing. I intend on doing.more business with them in the very near Future! More

Set an appointment for 10am and arrived early. Car was taken back immediately and was finished in less than 2 hours. Excellent Service. Was quite satisfied. Car was taken back immediately and was finished in less than 2 hours. Excellent Service. Was quite satisfied. More

The Customer Service at Burleson Ford was outstanding I couldn’t have had it any better!!! Excellent service!! couldn’t have had it any better!!! Excellent service!! More

Customer since 2010. When I dropped the vehicle off, I could not find a writer for 20 minutes. Qualified tech not available. No communication - I think because service dr When I dropped the vehicle off, I could not find a writer for 20 minutes. Qualified tech not available. No communication - I think because service drive personnel understaffed? Took about 2 weeks to get my truck back. This dealership has really gone downhill since AutoNation purchased from Bankston. More

They do not have enough personnel in India department at the service and to run efficiently period lack of communication with the customer is horrendous. I’ve been taking 9 to 10 phone calls to get anybody the service and to run efficiently period lack of communication with the customer is horrendous. I’ve been taking 9 to 10 phone calls to get anybody to communicate with you. They do nice work when they get around to it, but you better plan on leaving your vehicle there for awhile. More