AutoNation Ford Burleson - Service Center

I received great service. Matt my advisor was very informative and took very good care of me. Matt my advisor was very informative and took very good care of me. More

I was very pleased from start to finish. Service Advisor was very informative and let me know everything going on. He was very professional and knowledgeable about all my needs. I will be ba Service Advisor was very informative and let me know everything going on. He was very professional and knowledgeable about all my needs. I will be back for my next oil change. More

I very much appreciate that I can get reliable and courteous service each time I bring in my vehicles for service. courteous service each time I bring in my vehicles for service. More

Kip got me in and out on time. He kept me advised on what needed to be done and what would need to be done in the future. Kip and the service dept did a great job as usual. He kept me advised on what needed to be done and what would need to be done in the future. Kip and the service dept did a great job as usual. More

Donavan was great. He was quick to get my car serviced and very courteous. I would recommend him . He was quick to get my car serviced and very courteous. I would recommend him . More

I am still dealing with a company that is dishonest and very unethical. The will answer your bad review by saying so sorry give us a call and we will rectify the situation. Well Same thing, that is as far very unethical. The will answer your bad review by saying so sorry give us a call and we will rectify the situation. Well Same thing, that is as far as it went, the GM will not answer or return calls nor his subordinates. Just lip service on the review to save face I suppose, but it is very unscrupulous and dishonest to continue to ignore a patrons concerns. So I must give this place 0 for effort and one star because it wont go any lower. I would not take my daughters red flyer wagon to them for fear of it never coming back. My car they had 6 months and are still not agreeing to fix the situation. More

CAUTION! I always had good service until the beginning of a 6 month and still going nightmare. Turned my car in for some repair Aug 10th of 2024, then never s I always had good service until the beginning of a 6 month and still going nightmare. Turned my car in for some repair Aug 10th of 2024, then never saw it again until Oct. 31st 2024, tried to pick it up but they had left the sun roof open and it became a "rainbarrel" for them for, I suppose at least a couple of the months because the sunroof was stuck open and didn't work. I refused delivery until they fixed it, well, they got back with me on Jan 8th of 2025! and finally said it was ready. In the interim my family had some out of state travel that was needed so we were forced to rent cars to get it done. After all of that they were willing to reimburse for the cars because of their negligence but that has also been a lie. End result of the whole ordeal, a vehicle that was mia for me for 6 months! and has a mold smell that makes my wife having to bear the odor, and damage on the interior from the repair of the sunroof. I will not be dealing with this Autonation anymore after 25 years of off and on business with them. It is best to go a few miles further to find a stand up type dealer. More

Very helpful with painting on new truck. Service coordinator especially helpful and friendly. Very helpful. Service coordinator especially helpful and friendly. Very helpful. More