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AutoNation Ford Burleson - Service Center

Burleson, TX

4.1
559 Reviews

559 Reviews of AutoNation Ford Burleson - Service Center

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June 19, 2025

The folks at AutoNation Ford Burleson are great! And honor their word. Exceptional service! My service advisor, Donavan, was friendly, professional, and attentive to detail. More

by Steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donavan
Jun 20, 2025 -

AutoNation Ford Burleson responded

Hello Steve, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Burleson. If you ever need help, just give us a call. Happy motoring!

June 18, 2025

I took my son’s truck in for a 90k mile checkup and they communicated well and gave me all the options of what was necessary to fix and what was not essential at the moment. Thanks Andrew and AutoNation For More

by Jhbowman07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Zendejas
Jun 23, 2025 -

AutoNation Ford Burleson responded

Hi, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 16, 2025

Always get our vans back quickly. Great communication and keeps us informed of any issues. More

by josborne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
May 19, 2025 -

AutoNation Ford Burleson responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Ford Burleson. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

May 15, 2025

I just took my Ford Edge in for the first oil change and the service was great and the people were wonderful More

by Donna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
May 18, 2025 -

AutoNation Ford Burleson responded

Hello Donna, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

May 09, 2025

I received great service. Matt my advisor was very informative and took very good care of me. More

by John
Recommend Dealer
Yes
Employees Worked With
Matt Masters
May 14, 2025 -

AutoNation Ford Burleson responded

Hi John, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

May 06, 2025

I was very pleased from start to finish. Service Advisor was very informative and let me know everything going on. He was very professional and knowledgeable about all my needs. I will be ba More

by Rjjacobs252
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Rip was my contact employee
May 09, 2025 -

AutoNation Ford Burleson responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

May 02, 2025

I very much appreciate that I can get reliable and courteous service each time I bring in my vehicles for service. More

by simpleman1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew and Blane
May 06, 2025 -

AutoNation Ford Burleson responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

May 01, 2025

Kip got me in and out on time. He kept me advised on what needed to be done and what would need to be done in the future. Kip and the service dept did a great job as usual. More

by smelleyj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kip
May 05, 2025 -

AutoNation Ford Burleson responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 30, 2025

Donavan was great. He was quick to get my car serviced and very courteous. I would recommend him . More

by mydd2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donavan
May 02, 2025 -

AutoNation Ford Burleson responded

Thanks so much for the warm recommendation of the team here at AutoNation Ford Burleson. Feel free to stop by if you ever need any more help.

February 20, 2025

I am still dealing with a company that is dishonest and very unethical. The will answer your bad review by saying so sorry give us a call and we will rectify the situation. Well Same thing, that is as far More

by mdm33058
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chance Pederson, Mathew Masters and the GM Paul Solomon
Feb 22, 2025 -

AutoNation Ford Burleson responded

Hello, thank you for reaching out and sharing this feedback with us. So that we can assist you further with these concerns, please provide your phone number, full name, and a copy of this review to Customer.Relations@AutoNation.com

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