AutoNation Ford Burleson

The service is slower than it should be. The oil change and tire rotation took almost three hours. and tire rotation took almost three hours. More

Great experiences with servicing of my 2016 F-150 for the past 2 years & purchase of my new 2021 F 150 past 2 years & purchase of my new 2021 F 150 More

AutoNation Ford in Burleson definitely takes care of their customers. We ordered a 2021 Bronco 15 months ago. The Sales Rep kept me aware of the changing situation regarding production.. Finally took De their customers. We ordered a 2021 Bronco 15 months ago. The Sales Rep kept me aware of the changing situation regarding production.. Finally took Deliver and very very pleased with the purchase More

The service I received was top notch and my service advisor Matt Masters was beyond helpful advisor Matt Masters was beyond helpful More

Nice experience. Dropped it off, got a call a couple of hours later it was ready. Picked it up with no problems. That's how it's supposed to be done. hours later it was ready. Picked it up with no problems. That's how it's supposed to be done. More

He made sure to keep me updated on how long it was going to be even though he was extremely busy. to be even though he was extremely busy. More

The technician that worked on my truck did an outstanding job. I had consulted 2 other shops and they didn't have a clue as to how to repair my 2009 F150's electrical problem. From what I was told he took job. I had consulted 2 other shops and they didn't have a clue as to how to repair my 2009 F150's electrical problem. From what I was told he took one look at it and made the repair very quickly. More

Took the Ford Red Ranger in for scheduled service. They answered all the questions I had and gave me a lot of good information. They did a good job on the service. I will do it again when needed. answered all the questions I had and gave me a lot of good information. They did a good job on the service. I will do it again when needed. More

Made an appointment to get a new key made for my truck for 9:45 am. Arrived on time and was first in line. Four other cars lined up behind me and we all sat there waiting. Waited over 18 minutes and I for 9:45 am. Arrived on time and was first in line. Four other cars lined up behind me and we all sat there waiting. Waited over 18 minutes and I could see people in the windows but no one came out to help me. I finally went inside and asked if anyone was working today and a gentleman came out and finally took my information. I have had several vehicles serviced here in the past and usually we are met shortly after we arrive, I was very disappointed in the service we received this time. The key worked fine and I was called when it was done but I had made an appointment to be able to leave the truck quickly and keep an appointment elsewhere. Not at all sure that I will come back for regular service More

90000 mile service was good. Oil and filter change and tire rotation made. Lug nuts had become swollen so they were replaced. Other items were checked. The shuttle service was very useful to me. The w tire rotation made. Lug nuts had become swollen so they were replaced. Other items were checked. The shuttle service was very useful to me. The wait would have been excessive. In at 8AM, out at 5PM. More