AutoNation Ford Burleson

This is my second truck purchase with Auto Nation Burleson and Melvin Jones. I have stayed in contact over the years with Melvin who is a good person not just salesman. I am pleased once again with a Burleson and Melvin Jones. I have stayed in contact over the years with Melvin who is a good person not just salesman. I am pleased once again with another seamless purchase and will continue to repeat my business with Autonation in the sales department. More

They were able to get my vehicle in on a timely manner, was very fair and honest with the repairs needed. Would have given them 6 stars, but 6 wasn't and option. was very fair and honest with the repairs needed. Would have given them 6 stars, but 6 wasn't and option. More

Set up to meet online, fast, easy, in and out with my new car in 3 hours. Clint was a very knowledgeable salesman especially with it being a Subaru. The finance was easy and they gave many options. Overall a car in 3 hours. Clint was a very knowledgeable salesman especially with it being a Subaru. The finance was easy and they gave many options. Overall a great experience and i will definitely be looking forward to visiting for my maintenance. More

Excellent customer service from new sales Scott Lynch and finance office. I highly recommend to my family and friends. finance office. I highly recommend to my family and friends. More

The communication is non existent. They had my car for over a week just to tell me they can’t fix it. I have had issues with it since I drive it home and coincidentally the warranty covers absolutely noth over a week just to tell me they can’t fix it. I have had issues with it since I drive it home and coincidentally the warranty covers absolutely nothing. They also put my JEEP warranty under FORD ONLY. Not autonation like they do all the other uses cars. More

Craig our salesman was wonderful! He checked availability of the vehicle I wished to purchase, put our deal together at a great price and delivered the vehicle to my house! 10 out of 10!! availability of the vehicle I wished to purchase, put our deal together at a great price and delivered the vehicle to my house! 10 out of 10!! More

Don’t get your vehicle here. They sold us a lemon and Don’t get your vehicle here. They sold us a lemon and then kept if for 3 months stating they “were working on it”. After picking it up it stopped wo Don’t get your vehicle here. They sold us a lemon and then kept if for 3 months stating they “were working on it”. After picking it up it stopped working only one exit down the road, leaving my very sick daughter and I stranded, again. (She ended up staying a full week in the icu right after this.) Turns out they didn’t even test drive it to attempt to get the same errors. They didn’t even look at it, for 3 months. They had it longer than we did and then have the audacity to keep hounding us to leave them reviews. Waste of our time and money. Lesson learned. Never do anything with this place. More

We had a problem with our 2018 Ford Escape regarding #2 We had a problem with our 2018 Ford Escape regarding #2 cylinder misfire. They did advise that they were aware of the problem ie: water leaking to t We had a problem with our 2018 Ford Escape regarding #2 cylinder misfire. They did advise that they were aware of the problem ie: water leaking to the #2 cylinder. They replaced the shortblock with a new shortblock and we are not experiencing any problems with our vehicle. Staff kept me informed regarding the process and I had a great experience overall. More

Dropped off my 2020 F250 King Ranch for a window issue that was an issue since purchasing in December and oil change (truck has 1700 miles on it) was told that may not be cover under warranty??? Seriously that was an issue since purchasing in December and oil change (truck has 1700 miles on it) was told that may not be cover under warranty??? Seriously? They did end up repairing it, but service tech acted like it was such a big deal to get a glass company there? This is a $ 90k truck and you cannot fix cosmetic issue More