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AutoNation Ford Burleson

Burleson, TX

Overview
Reviews
Vehicles
4.3
906 Reviews
AutoNation Ford Burleson is the best place for new Ford vehicles, used cars for sale, and Ford service in the Burleson area. Our showroom features one of the largest inventories of new Ford vehicles in the area, as well having a large selection of used cars, trucks, and SUVs for sale. And if you can't find that perfect new or used Ford, we'll buy your car, purchase necessary! Check out our website today, then visit our showroom today in Burleson.
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850 North Burleson Boulevard

Burleson, TX

76028

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Showing 906 reviews

November 19, 2021

I am highly disappointed. I purchased a used truck, was encouraged by the extended warranty for over $3600… Only to find out when push came to shove it really wouldn’t cover anything. The check engine ligh More

by fullmerdenise
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Michael klepper
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Nov 24, 2021 -

AutoNation Ford Burleson responded

Hi, we are deeply disappointed by your experience at AutoNation Ford Burleson. Please call our General Manager at (817) 522-3224 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

November 19, 2021

Found a huge screw in the rear tire. Purchased the tire and wheel warranty and the process was very quick and easy. Ashley was awesome. More

by Fencingbystevens
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashely ross
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Nov 24, 2021 -

AutoNation Ford Burleson responded

Hi. We are pleased to hear you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 19, 2021

Service department has always treated me well. They get me out as quickly as possible as long as you set an appointment. More

by brtipton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sydney Thorp
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Nov 22, 2021 -

AutoNation Ford Burleson responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

November 18, 2021

Went in for a recall repair and additional repairs needed to be made. Explained the repair and communicate in a timely manner. More

by Mike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian , Sydney Thorp
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Nov 22, 2021 -

AutoNation Ford Burleson responded

Hello Mike, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

November 18, 2021

Matt is awesome!! The service was great and he worked to get me the best price. More

by carresse.brown05
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Masters, Sydney Thorp
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Nov 22, 2021 -

AutoNation Ford Burleson responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Drive safe, and we'll see you on the road.

November 18, 2021

They did a great job in a timely manner, I would definitely recommend Auto Nation service. More

by ricoblac73
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Masters ,James Hollaman, Sydney Thorp
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Nov 22, 2021 -

AutoNation Ford Burleson responded

Hi, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Ford Burleson and we hope to be of service again in the future.

November 17, 2021

Great customer service. Matt was helpful . Timing in the evening is perfect much better then early mornings or weekends More

by Rosie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt
Report | Print
Nov 21, 2021 -

AutoNation Ford Burleson responded

Hi Rosie, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

November 16, 2021

I am very pleased with the customer service and service done on my car! Thank you More

by lucindajones96
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sydney Thorp
Report | Print
Nov 20, 2021 -

AutoNation Ford Burleson responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

November 15, 2021

The Windows weren't washed and no vacuuming was done with service & no car wash More

by Brendipal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sydney Thorp
Report | Print
Nov 20, 2021 -

AutoNation Ford Burleson responded

Hi Brendipal, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (817) 522-3224 to discuss what we can do to help.

November 15, 2021

They say if you have nothing nice to say don’t say anything so I won’t. More

by Bobbyg
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kip
Report | Print
Nov 19, 2021 -

AutoNation Ford Burleson responded

Hi, we appreciate you taking the time to respond. The staff at AutoNation Ford Burleson take our reviews very seriously. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (817) 522-3224 to discuss what we can do to help.

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